Dylan Watts

• Streamlined store operations with efficient scheduling.
• Delegated tasks to team members efficiently improving overall productivity.
• Conducted team meetings on a regular basis, promoting open communication within the team.
• Improved customer service by implementing new procedures and protocols.
• Fostered a positive work environment through effective leadership and team-building activities.
• Minimised inventory loss for improved profit margins.
• Handled customer complaints effectively, restoring trust in our brand.
• Maintained high standards of store cleanliness, enhancing shopping experience for customers.
• Managed daily operations to ensure smooth running of the shop floor.
• Handled day to day running of a big team in a busy store whilst adhering to tight deadlines and area manager expectations

• Assisted in visual merchandising efforts, improving product visibility.
• Delivered excellent customer service whilst handling cash transactions accurately.
• Developed strong rapport with customers through friendly, personalised service.
• Handled returns and exchanges professionally for improved customer satisfaction.
• Provided accurate information about products to aid customer decisions.
• Managed stock levels effectively to ensure product availability at all times.
• Performed inventory checks regularly, resulting in optimal stock levels.
• Processed sales quickly and accurately, increasing overall efficiency.
• Demonstrated strong product knowledge to assist customers in making informed purchases.
• Balanced till at the end of each shift to ensure accuracy.
• Handled telephone enquiries professionally, providing helpful responses promptly.
• Assisted customers in the selection of products for personalised shopping experiences.
• Helped out with general maintenance of the surrounding area which included mowing grass, strimming and potting plants
• Helped to muck out horses stables when asked
• Loading compost and various garden accessories into customers cars

Accurately picked shoes at an efficient standard to maximise the use of my shifts

Accurately packed customer orders

Maintained cleanliness of my work areas

Communicates efficiently with co-workers to provide the highest efficiency for the company