Dylan Hayer
London
Summary
Results-driven professional specializing in customer service excellence and problem-solving. Highly adaptable communicator with experience in team environments, consistently achieving high levels of customer satisfaction. Engaged in part-time university studies, offering flexible availability for employment. Committed to leveraging skills and work ethic for mutual growth in future roles.
Overview
8
8
years of professional experience
Work history
Warehouse operative
Tesco Warehouse
Snodland, Kent
2025.05 - 2025.10
- Replenished shelves and ensured optimal stock levels consistently.
- Managed waste disposal to uphold a clean working environment.
- Facilitated efficient workflow by processing incoming stocks promptly.
- Packed orders for timely dispatch to customers and retail outlets.
Shop assistant
Minnis Bay Fish and Chips shop
Birchington, Kent
2018.01 - 2020.01
- Delivered attentive service to ensure high levels of customer satisfaction.
- Built rapport with frequent shoppers to cultivate a loyal customer base.
- Assisted in inventory counts, maintaining precise records throughout.
- Collaborated with team members to manage workflow during peak periods..
Mathematics tutor
BAD Tutors- Bari's Academic Development
Gravesend, Kent
2024.06 - 2025.12
- Responded promptly to queries from both students and parents leading to seamless communication channels.
- Kept up-to-date on new teaching methods; resulted in more effective instruction techniques.
- Facilitated group discussions, fostering critical thinking skills among learners.
- Collaborated with parents and teachers for improved student progression in mathematics.
Education
Bachelor of Science - Economics and Politics
Queen Mary University of London
London, England 2024.09 -
A-Levels -
Gravesend Grammar School
Gravesend, Kent 2022.09 - 2024.07
GCSEs -
Gravesend Grammar School
Gravesend, Kent 2017.09 - 2022.07
Skills
- Customer service excellence
- Patient service approach
- Effective communication skills
- Resilience and adaptability
- Team collaboration
Accomplishments
- Roy Cooke Prize for Resilience
- Peter Sanderson Prize for Mentoring
Languages
English
Native
Punjabi
Intermediate
References
References available upon request.
Timeline
Warehouse operative
Tesco Warehouse
2025.05 - 2025.10
Bachelor of Science - Economics and Politics
Queen Mary University of London
2024.09 -
Mathematics tutor
BAD Tutors- Bari's Academic Development
2024.06 - 2025.12
A-Levels -
Gravesend Grammar School
2022.09 - 2024.07
Shop assistant
Minnis Bay Fish and Chips shop
2018.01 - 2020.01
GCSEs -
Gravesend Grammar School
2017.09 - 2022.07