Dwayne Beaton
Shoeburyness ,Essex
Summary
Customer service professional with 17 years of experience in delivering exceptional support and fostering positive client relationships. Demonstrates flexibility and a strong work ethic, consistently exceeding expectations to assist customers. Proven ability to adapt to various situations and provide tailored solutions to meet diverse needs.
Overview
14
14
years of professional experience
1
1
Certification
Work history
Driver trainer /assesment
Unitruc ltd
Shoeburyness, Essex
2025.11 - 2026.03
- Advanced driving skills with thorough hands-on training
- Carry out drug / alcohol tests on random drivers
- Support new drivers into their roles
- Carry our driving assesments on new starters / post accident
- Inductions for new starters
- Issue safety Ppe
- Minor repairs to vehicles ( bulbs/ light clusters )
Tanker driver
Anglian water
Basildon, Essex
2022.08 - 2025.11
- Complied with company policies, promoting a positive work environment.
- Maintained excellent communication with office with updates throughout the day
- Collect sludge / waste and transfer between treatment sites
- Support colleagues with harder tasks
HGV Class 2 and 1 Driver
Thames group
Basildon, Essex
2020.10 - 2022.08
- Class 1 experience 6 months (sept 2021)
- Class 2 since 2018
- Complete various types of deliveries
- Trunk work (Essex to midlands)
- Multi drop London and counties
HGV Delivery Driver
Wincanton
Harlow
2020.03 - 2020.10
- Delivering ikea products in London and Essex areas to customers homes and putting in room of choice, ring customers in advance with updates
Driver class 2
County linen
Chelmsford, Essex
2019.04 - 2020.03
- Load/unload linen and deliver throughout London and Home Counties, refuelling lorry and making sure customers are happy by quick efficient delivery of linen and keeping noise to a minimum of early delivery
Coach Driver
National express
Stansted Airport
2015.02 - 2019.03
- I drove between Stansted and various central London locations, loading and unloading suitcases, selling tickets
Security
London Southend airport
Southend
2013.04 - 2015.01
- I was part of the security team in this role. Searching vehicles and passengers who were using the airport. I carried our patrols of airport grounds making sure areas were secure
Guest services manager
Holiday inn express
Dartford
2012.09 - 2013.04
- Managing a hotel of 100 rooms and overseeing the running of hotel reception, bar and kitchen. Dealing with queries and complaints when required.
Education
Svq - Sports level 2
Edinburgh Telford college
Edinburgh 2005.06 - 6 2006
Skills
- Pcv licence (10 years )
- Class 2 driving licence 8 years
- Class 1 ( 5 years)
Certification
- Hgv class 2 June 2018 to Present
- Pcv class D March 2015 to Present Bus/coach licence. Class D
- HGV Class 1 September 2021 to Present
Timeline
Driver trainer /assesment
Unitruc ltd
2025.11 - 2026.03
Tanker driver
Anglian water
2022.08 - 2025.11
HGV Class 2 and 1 Driver
Thames group
2020.10 - 2022.08
HGV Delivery Driver
Wincanton
2020.03 - 2020.10
Driver class 2
County linen
2019.04 - 2020.03
Coach Driver
National express
2015.02 - 2019.03
Security
London Southend airport
2013.04 - 2015.01
Guest services manager
Holiday inn express
2012.09 - 2013.04
Svq - Sports level 2
Edinburgh Telford college
2005.06 - 6 2006