Dushane Keogh-Grenade
Milton Keynes ,Buckinghamshire
Summary
I am a hardworking, ambitious and dedicated learner with a creative mind perfect for problem solving. A career in acting since a young age has honed my ability to take direction and work alongside people of varying levels of expertise, from backstage crew to directors. I also pride myself on my time management skills and although I enjoy working with others to complete a task, can successfully operate as part of a team or alone. My time at Royal Mail has significantly refined my ability to organise and execute tasks independently and cooperate with others to achieve our common objectives.
Overview
9
9
years of professional experience
Work history
Sales executive
Verisure
Northampton, Northamptonshire
04.2025 - Current
- Responded promptly to customer queries, ensuring resolution whilst upholding satisfaction levels.
- Established strong relationships with key industry players to expand business reach.
- Boosted sales revenue through aggressive and targeted marketing strategies.
- Developed customer loyalty with excellent customer service, leading to repeat business.
Post person - With driving
Royal Mail Group
Milton Keynes, Buckinghamshire
04.2024 - 04.2025
- Ensured timely delivery by sorting and organising mail accurately.
- Assisted customers with queries, providing solutions promptly.
- Supported colleagues during busy periods for improved workflow management.
- Followed all company policies, promoting a professional image at all times.
- Strengthened trust in postal services through punctual deliveries.
- Improved community relations by providing friendly, reliable service.
- Maintained optimal vehicle driving conditions, conducting daily fuel, tyre and safety checks.
Waiter
TGI FRIDAY'S
Milton Keynes, Buckinghamshire
04.2023 - 10.2023
- Calculated charges, issued bills and collected payments, processing accurately to avoid till discrepancies.
- Maintained excellent level of service in busy and demanding restaurant environment.
- Managed timing standards in food deliveries to minimise delays.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
Bartender
TURTLE BAY RESTAURANT
Milton Keynes, Buckinghamshire
08.2022 - 01.2023
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Greeted customers by name, remembering drinks selections and special requests to provide attentive, personalised service.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Maintained bar stocks, replenishing daily as necessary.
Sales Assistant
Tessuti
Milton Keynes, Buckinghamshire
06.2021 - 01.2022
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Accepted and processed cash, cheque, card and mobile payments using POS systems.
- Provided service with a smile, offering courteous, helpful advice to best meet customer needs.
- Fostered positive relationships with customers to enhance loyalty and retention.
Sales Assistant
FOOTASYLUM
Milton Keynes, Buckinghamshire
08.2020 - 05.2021
- Maintained detailed understanding of current trends to expertly guide customer purchases.
- Provided excellent sales services by advising customer's needs on products with up-to-date knowledge of the merchandise.
- Opened, shelved and merchandised new products in visually appealing and organised displays for optimal sales promotions.
- Enhanced visual merchandising by maintaining sales floor.
Waiter/ Bartender
Bella Italia
Southend on Sea
10.2018 - 02.2019
- Maintained high standards of cleanliness and sanitation.
- Skilfully promoted items on beverage lists and restaurant specials.
- Consistently provided professional, friendly and engaging service.
- Demonstrated genuine hospitality while greeting and establishing rapport with guests.
- Developed and maintained positive working relationships with others to reach business goals.
- Assisted colleagues whenever possible.
Sales assistant
JD Sports
Southend on Sea
02.2018 - 10.2018
- Responded to customer questions and requests in a prompt and efficient manner.
- Prioritised helping customers over completing other routine tasks in the store.
- Maintained knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Contacted other store locations to determine merchandise availability.
- Engaged with customers in a sincere and friendly manner.
- Recommended merchandise to customers based on their needs and preferences.
- Contributed to team success by exceeding team sales goals off complimentary products.
- Built relationships with customers to increase likelihood of repeat business.
- Completed all cleaning, stocking and organising tasks in assigned sales area.
- Greeted customers in a timely fashion while quickly determining their needs.
Telemarketer
SCA Marketing
Hornchurch
06.2016 - 08.2016
- Recommended merchandise to customers based on their needs and preferences.
- Responded to customer questions and requests in a prompt and efficient manner.
- Engaged with customers in a sincere and friendly manner.
- Built relationships with customers to increase likelihood of repeat business.
Education
GCSE -
Sylvia Young Theatre School
2016
Skills
- People-orientated
- Outstanding interpersonal skills
- Strong work ethic
- Friendly demeanour
- Excellent communication skills
- Sales experience
Additional Information
In my spare time, I enjoy socialising & attending events in my areas of personal interest - art, film & technology for example . As well as enjoying playing basketball on a weekly basis and writing and producing music with friends which has been a passion of mine since I was very young.
Timeline
Sales executive
Verisure
04.2025 - Current
Post person - With driving
Royal Mail Group
04.2024 - 04.2025
Waiter
TGI FRIDAY'S
04.2023 - 10.2023
Bartender
TURTLE BAY RESTAURANT
08.2022 - 01.2023
Sales Assistant
Tessuti
06.2021 - 01.2022
Sales Assistant
FOOTASYLUM
08.2020 - 05.2021
Waiter/ Bartender
Bella Italia
10.2018 - 02.2019
Sales assistant
JD Sports
02.2018 - 10.2018
Telemarketer
SCA Marketing
06.2016 - 08.2016
GCSE -
Sylvia Young Theatre School
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