Divyansh Bhardwaj
Cambridge,England
Summary
Experienced professional skilled in communication, leadership, and customer relationship management. Proficient in ERP systems and profit and loss analysis, with a focus on driving organizational success and enhancing client relationships.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work history
Team leader
Co-op
Cambridge, England
2024.09 - Current
- Facilitated regular performance evaluations to pinpoint improvement opportunities for team members.
- Implemented motivational approach that reduced turnover.
- Collaborated effectively to achieve favourable outcomes in challenging situations.
- Assisted in crafting strategies for enhancing team performance levels.
- Managed daily operations to ensure seamless workflow.
- Devised plans to meet business objectives within set timelines.
- Supported project management for on-time delivery.
- Increased team cohesion by implementing regular feedback sessions.
Senior associate
KINRA & ASSOCIATES CHARTERED ACCOUNTANTS
Saharanpur, Saharanpur
2023.04 - 2024.03
- Assisted in acquiring new clients to expand business reach and enhance market presence.
- Supported oversight of financials for assigned clients.
- Maintained relationships with partners and key decision-makers.
- Ensured timely filing of all statutory returns pertaining to clients.
- Handled billing for firm and followed up on outstanding dues.
- Adhered to service and quality benchmarks as prescribed by firm.
Assistant manager
Kotak Mahindra Bank
Delhi, New Delhi
2022.09 - 2023.02
- Assist in establishing new corporate relationships.
- Support management of portfolio of assigned corporates.
- Maintain effective communication with corporate key decision makers.
- Identify opportunities to develop new business with existing clients and explore new cross-selling avenues.
- Serve as main contact for all inquiries related to assigned corporate employees.
- Facilitate salary processing for acquired corporates.
- Comply with KYC guidelines and bank processes as required.
- Ensure adherence to service and quality benchmarks set by bank.
Intern
Indian Oil Corporation Limited (CGD)
Purnea, Bihar
2022.06 - 2022.07
- Provided essential administrative support to senior executives during busy periods.
- Handled client queries and complaints efficiently while maintaining service standards.
- Assisted in coordinating successful company events and meetings.
- Supported senior staff with data analysis to aid strategic decisions.
- Gained knowledge in city gas distribution by engaging in marketing efforts.
Education
Master of Business Administration - Management
Anglia Ruskin University
Cambridge, Cambridgeshire 2024.09 - 2025.10
Bachelor of Business Administration - Management
Galgotias University
Greater Noida / Uttar Pradesh 2020.09 - 2023.08
Skills
- Communication excellence
- Leadership proficiency
- Customer relationship management
- ERP systems knowledge
- Profit and loss analysis
Timeline
Master of Business Administration - Management
Anglia Ruskin University
2024.09 - 2025.10
Team leader
Co-op
2024.09 - Current
Senior associate
KINRA & ASSOCIATES CHARTERED ACCOUNTANTS
2023.04 - 2024.03
Assistant manager
Kotak Mahindra Bank
2022.09 - 2023.02
Intern
Indian Oil Corporation Limited (CGD)
2022.06 - 2022.07
Bachelor of Business Administration - Management
Galgotias University
2020.09 - 2023.08