Dipen Gurung
High Wycombe,United Kingdom
Summary
Results-oriented professional with leadership and digital media expertise. Managed teams while delivering exceptional customer service in fast-paced settings. Developed a YouTube channel to over 4,000 subscribers through strategic content creation. Focused on driving team success through effective supervision and conflict resolution, enhancing audience engagement and brand awareness.
Overview
4
4
Languages
1
1
Certification
2027
2027
years of professional experience
Work History
Night Shift Assistant
Sainsbury's
High wycombe
03.2026 - Current
- Collaborated with fast-paced night shift team to consistently meet daily targets and deadlines.
- Demonstrate reliability, punctuality, and flexibility by consistently working overnight shifts and adapting to changing workloads.
- Unload and move deliveries safely using correct manual handling techniques.
- Maintain a clean, safe, and organised working environment in line with health and safety procedures.
- Organise and rotate stock while maintaining accuracy and attention to detail.
- Replenished stock to maintain fully stocked shelves for customers each morning.
- Executed inventory checks and documented stock discrepancies to support accurate stock management.
- Maintained cleanliness and order in work areas, adhering to health and safety standards.
Shift Manager
McDonald’s
Welling
01.2024 - 02.2026
- Supervised team of 15 staff, delegating tasks and managing schedules to optimise shift efficiency.
- Plan shifts, allocate tasks, and manage staff performance to meet operational targets.
- Led and supervised crew members in high-volume, fast-paced environment to ensure effective teamwork and service delivery.
- Ensured smooth shift operations by maintaining high standards of customer service and food safety protocols.
- Resolve customer and staff issues professionally while maintaining a positive workplace culture.
- Trained and onboarded new employees, providing guidance and feedback to enhance performance and integration into the team.
Social Media Content Creator
Dipen Gurung
- Planned, filmed, and edited content, enhancing audience engagement and driving channel growth.
- Developed brand awareness through audience analysis and implemented consistent content scheduling for improved viewer retention.
- Built and managed YouTube channel, resulting in a community of over 4,000 subscribers.
Education
Bachelor’s -
University of Greenwich
LondonSkills
- Inventory Management
- Stock Rotation
- Shift management
- Team Leadership
- Staff Supervision
- Customer excellence
- Customer excellence
- Conflict Resolution
- Staff training
- Collaboration
- Time Management
- Adaptability
Certification
- Level 3 First Aid Training
- Barista Training and Shift Manager certificate
Languages
English
Urdu
Hindi
Nepali
Custom
Social Media Content Creator (YouTube), Built and managed a YouTube channel with over 4,000 subscribers., Planned, filmed, and edited content to maximise audience engagement and growth., Developed branding awareness, audience analysis, and consistent content scheduling.
Timeline
Night Shift Assistant
Sainsbury's
03.2026 - Current
Shift Manager
McDonald’s
01.2024 - 02.2026
Social Media Content Creator
Dipen Gurung
Bachelor’s -
University of Greenwich