Summary
Overview
Work History
Education
Skills
Languages
Timeline

Diogo Nunes

Livingston,West Lothian

Summary

Highly efficient Team Member well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.

As an Experienced Team Member bringing 1.5 years of related experience. Motivated, conscientious worker confident using initiative and problem-solving skills to contribute to teams in diverse, customer-facing environments.

Knowledgeable business owner with experience establishing business goals and objectives that provide organizational growth. Identifies and resolves process inefficiencies to boost productivity. Proven success in meeting financial targets through strong budget management. Being a results-driven, ambitious and a competitive business leader focused on transformative leadership and continuous improvement to drive growth and maximise profits. Tenacious executive ready to take on challenging role, meet goals and surpass expectations.

Overview

1
1
year of professional experience
4
4
years of post-secondary education

Work History

Team Member

KFC
Livingston, West Lothian
01.2022 - Current
  • Demonstrated proper food handling and safety standards.
  • Completed opening and closing checklists to create welcoming store environment.
  • Prepared and packaged orders with precise presentation skills.
  • Warmly greeted customers and proactively reduced wait times.
  • Collaborated and offered support with extra tasks to meet team goals.
  • Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
  • Served 10+ customers per hour with friendly greetings and strong order accuracy.
  • Checked completed orders for accuracy, quality and presentation.
  • Greeted incoming customers, offered menu information and documented orders.

Education

Scottish Qualifications Certificate -

The James Young High School, West Lothian
08.2018 - 12.2022

Skills

  • Performance management
  • Account management
  • Training and development
  • Staff education and training
  • Customer service
  • Product knowledge
  • Telemarketing
  • Data entry
  • Menu memorization
  • Promotions
  • Schedule management
  • Order accuracy
  • Prospecting
  • Financial planning
  • Business development

Languages

English
Fluent
Portuguese
Native
French
Intermediate
Spanish
Upper intermediate

Timeline

Team Member - KFC
01.2022 - Current
The James Young High School - Scottish Qualifications Certificate,
08.2018 - 12.2022

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Diogo Nunes