Mayank Varma

• Collaborated and offered support with extra tasks to meet team goals.
• Offered exceptional customer service with strong product knowledge.
• Demonstrated proper food handling and safety standards.
• Completed opening and closing checklists to create welcoming store environment.
• Warmly greeted customers and proactively reduced wait times.
• Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
• Prepared and packaged orders with precise presentation skills.
• Remained flexible to cover shifts and work overtime as required.
• Completed daily cleaning lists to maintain tidy and welcoming dining areas.
• Resolved customer queries by maintaining up-to-date knowledge of menus and ingredients.
• Received complaints and feedback, escalating as necessary for swift resolution.

• Created and maintained displays and signs.
• Carried out day-to-day duties accurately and efficiently.
• Handled high volume calls to address customer inquiries and concerns.
• Displayed energy and enthusiasm in fast-paced environment.
• Managed on-site evaluations, internal audits and customer surveys.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Worked flexible hours, covering nights, weekends and bank holidays.
• Offered friendly, efficient customer service and handled challenging situations with ease.

• Collected and distributed incoming mail, employing strict confidentiality throughout.
• Answered and helped resolve enquiries from clients, vendors and general public.
• Reduced waiting times through effective time and resource management.
• Screened and verified visitor IDs, maintaining security of personnel and office environment.
• Greeted incoming customers in a professional manner and provided friendly, knowledgeable assistance.
• Kept reception area clean and neat to give visitors positive impression of the company.
• Delivered front of house duties with warm and professional manner.
• Managed calendars, strategically scheduling appointments to maximise availability.

Was instructed what to do and what not to do

• Collaborated with team members to achieve target results.
• Managed complaints with calm, clear communication and problem-solving.
• Maintained clean, safe working environments to eliminate accident risks.
• Achieved service time and quality targets.
• Identified issues, analysed information and provided solutions to problems.
• Engaged with customers to better understand needs and deliver excellent service.
• Built and maintained courteous and effective working relationships.
• Resolved customer queries and problems using effective communication and providing step-by-step solutions.
• Picked up additional tasks to aid team success.
• Enhanced working relationships by participating in team-building activities.
• Actively listened to customers to fully understand requests and address concerns.
• Demonstrated consistent hard work and dedication to achieve results and improve operations.
• Trained and mentored employees to maximise team performance.

• Worked hard to learn all required tasks quickly to maximise performance.
• Kept customer and food preparation areas clean and well-organised to maintain appearance and quality standards.
• Took orders and made suggestions to guest tastes and preferences.
• Used strong communication skills to build positive customer relations, maintaining first-class company service and reputation.
• Maximised customer satisfaction by quickly addressing and resolving complaints with food or service.
• Collaborated with team members to deliver outstanding customer service, elevating customer satisfaction levels.