Dinesh Adith Palanivelmurugan
Graduate Retail Manger
Birmingham
Summary
Dynamic and results-driven retail professional with proven expertise in enhancing store operations, fostering customer satisfaction, and leading teams to exceed performance goals. Currently serving as a Security Colleague at ASDA, with hands-on experience in customer engagement, risk management, and team coordination within a fast-paced retail environment. Adept at problem-solving and leveraging strategic insights to drive business growth, with a strong commitment to contributing to ASDA’s 2025 Retail Graduate Programme and developing into a future retail leader.
Overview
2
2
years of professional experience
Work History
Security Colleague
ASDA
Birmingham
09.2024 - 11.2024
- Delivered a safe and welcoming shopping environment, addressing customer inquiries promptly and ensuring their needs were met
- Collaborated with cross-functional teams to streamline store operations, reducing incident rates and improving workflow efficiency
- Collaborated with cross-functional teams to streamline store operations, reducing incident rates and improving workflow efficiency
Financial Operations Analyst
Siva Jeyam Granites Company - India
Sivakasi
07.2022 - 08.2023
- Conducted detailed financial analyses to support operational decisions, achieving a 12% increase in process efficiency
- Strengthened relationships with key stakeholders, improving financial forecasting and decision-making capabilities
- Assisted in developing a pricing strategy that optimized profit margins while maintaining customer loyalty
Education
Master of Science - Financial Technology
University of Birmingham
Birmingham 09.2023 - 9 2024
MBA - International Business, Specialization in Marketing
Amity University
Noida 09.2020 - 6 2022
BBA - Information System
PSG College of Arts And Science
Coimbatore 07.2017 - 5 2020
Skills
Customer Service ExcellenceTeam Leadership and MotivationMarket Analysis and Strategy
Leadership and Team Development
Customer Engagement and Satisfaction
Market Analysis and Strategic Planning
Financial Modelling and Risk Management
Adaptability in Dynamic Environments
Effective Communication
Timeline
Security Colleague
ASDA
09.2024 - 11.2024
Master of Science - Financial Technology
University of Birmingham
09.2023 - 9 2024
Financial Operations Analyst
Siva Jeyam Granites Company - India
07.2022 - 08.2023
MBA - International Business, Specialization in Marketing
Amity University
09.2020 - 6 2022
BBA - Information System
PSG College of Arts And Science
07.2017 - 5 2020