Summary
Overview
Work History
Education
Skills
Timeline
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Dinesh Adith Palanivelmurugan

Graduate Retail Manger
Birmingham

Summary

Dynamic and results-driven retail professional with proven expertise in enhancing store operations, fostering customer satisfaction, and leading teams to exceed performance goals. Currently serving as a Security Colleague at ASDA, with hands-on experience in customer engagement, risk management, and team coordination within a fast-paced retail environment. Adept at problem-solving and leveraging strategic insights to drive business growth, with a strong commitment to contributing to ASDA’s 2025 Retail Graduate Programme and developing into a future retail leader.

Overview

2
2
years of professional experience

Work History

Security Colleague

ASDA
Birmingham
09.2024 - 11.2024
  • Delivered a safe and welcoming shopping environment, addressing customer inquiries promptly and ensuring their needs were met
  • Collaborated with cross-functional teams to streamline store operations, reducing incident rates and improving workflow efficiency
  • Collaborated with cross-functional teams to streamline store operations, reducing incident rates and improving workflow efficiency

Financial Operations Analyst

Siva Jeyam Granites Company - India
Sivakasi
07.2022 - 08.2023
  • Conducted detailed financial analyses to support operational decisions, achieving a 12% increase in process efficiency
  • Strengthened relationships with key stakeholders, improving financial forecasting and decision-making capabilities
  • Assisted in developing a pricing strategy that optimized profit margins while maintaining customer loyalty

Education

Master of Science - Financial Technology

University of Birmingham
Birmingham
09.2023 - 9 2024

MBA - International Business, Specialization in Marketing

Amity University
Noida
09.2020 - 6 2022

BBA - Information System

PSG College of Arts And Science
Coimbatore
07.2017 - 5 2020

Skills

Customer Service Excellenceundefined

Timeline

Security Colleague

ASDA
09.2024 - 11.2024

Master of Science - Financial Technology

University of Birmingham
09.2023 - 9 2024

Financial Operations Analyst

Siva Jeyam Granites Company - India
07.2022 - 08.2023

MBA - International Business, Specialization in Marketing

Amity University
09.2020 - 6 2022

BBA - Information System

PSG College of Arts And Science
07.2017 - 5 2020
Dinesh Adith PalanivelmuruganGraduate Retail Manger