Jeffery Bowen
London, England,greater London
Summary
Dedicated security professional with extensive expertise in security software usage, loss prevention techniques, and technical surveillance. Proficient in risk assessment, incident reporting, and emergency response, ensuring public safety through effective communication skills and conflict resolution techniques. Demonstrates a strong understanding of retail operations and security protocols, supported by SIA training and experience in CCTV operation and monitoring. Committed to maintaining health and safety compliance while providing exceptional customer service. Career goals include advancing to a senior security management role to further enhance public safety measures.
Organised and dependable [Door Supervisor] with [8] years of experience. Successful at managing multiple priorities with positive attitude. Willing to take on greater responsibilities to meet team goals.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
7
7
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work history
Security colleague
Asda stores
Isle of Dogs, Greater London
2022.09 - 2025.12
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Worked flexible hours, covering nights, weekends and bank holidays.
- Supported team by demonstrating respect and willingness to help.
- Responded to alarms with swiftness, ensuring minimal disruption to operations.
- Coordinated with other officers on shift changes smoothly and effectively.
- Maintained order by monitoring CCTV screens and reporting suspicious activities.
- Wrote detailed incident reports, facilitating ongoing improvements in security protocols.
- Collaborated with local law enforcement agencies for enhancing site security measures.
- Conducted routine inspections of fire extinguishers, maintaining readiness for emergencies.
- Responded quickly to any disturbances or incidents on site whilst maintaining professional calmness.
- Carried out health and safety risk assessments accurately for reducing potential hazards.
- Operated metal detectors and x-ray machines proficiently for preventing contraband entry into the premises.
- Provided assistance during fire safety checks, improving overall workplace safety.
- Worked in security control room to continuously monitor CCTV feeds.
- Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
Door supervisor
Aramis security Groups
Bishop's Cl, Coulsdon
2019.06 - 2023.04
- Improved safety by conducting regular patrols of premises.
- Enforced company policies consistently whilst dealing with customers and staff alike.
- Maintained order with effective crowd control techniques.
- Managed queues effectively during busy periods, reducing waiting times and maintaining visitor satisfaction.
- Kept detailed incident reports following any issues or disruptions on site.
- Checked identification cards, ensuring only authorised persons gained entry.
- Undertook risk assessments frequently to identify potential hazards on site before they became problematic.
- Assisted in emergency evacuation drills, ensuring understanding amongst staff and visitors.
- Carried out checks on fire doors regularly, ensuring compliance with safety regulations.
- Collaborated closely with team members for efficient operations.
- Handled customer queries in a professional and friendly manner to ensure satisfaction.
- Provided first aid assistance when necessary, prioritising health and safety of all individuals present.
Education
GCSEs - Mathematics, English and Literature
Papine comprehensive high school
Jamaica 1995.09 - 1997.06
Skills
- Security software usage
- Loss prevention techniques
- Radio communication proficiency
- Technical surveillance
- Risk assessment capability
- Anti-Social behaviour deterrence
- Decision-Making prowess
- Shoplifter apprehension techniques
- Public safety procedures
- Public area patrolling
- Understanding of retail operations
- Knowledge of security protocols
- Customer Service
- Incident reporting
- Emergency Response
- Assertiveness
- Evidence collection
- CCTV operation
- CCTV monitoring
- Uniformed security presence
- SIA training
- Conflict resolution techniques
- Risk assessment proficiency
- Emergency response readiness
- Metal detection equipment use
- Baggage screening techniques
- Health and Safety Compliance
- Communication skills
Affiliations
- My hobbies are reading, swimming and playing football
Certification
I am a valid SIA badge holder with key key handler permit.
I have also completed ACT security e learning this comprises:
1. The role of a security in counter terrorism
2.Current terrorism attack methods
3.Identifying and responding to suspicious activity
4,Incident response planning
5.Responding to a Terrorist incident
I have also completed my Emergency first aid at work training and was certified
Timeline
Security colleague
Asda stores
2022.09 - 2025.12
Door supervisor
Aramis security Groups
2019.06 - 2023.04
GCSEs - Mathematics, English and Literature
Papine comprehensive high school
1995.09 - 1997.06