Dinesh Senathirajah
ESSENDON,Hertfordshire
Summary
Experienced in adaptable communication and proficient in handling multiple orders, with a strong understanding of dietary restrictions and serving techniques. Skilled in reservation handling, ensuring seamless customer service and satisfaction. Committed to leveraging these competencies to enhance operational efficiency and contribute to a dynamic team environment.
Energetic and outgoing professional with dedication to positive guest relations. Passionate about securing new, challenging position within fast-paced restaurant or bar. High-volume dining, customer service and cash-handling background.
Overview
16
16
years of professional experience
3
3
years of post-secondary education
Work history
Food and Beverage Server and Kitchen Porter
The Rose and Crown English Pub and Restaurant
Essendon
2022.10 - 2025.03
- Performed daily cleaning and maintenance of kitchen equipment, utensils and work areas to ensure compliance with relevant hygiene and food safety standards.
- Waiting tables during busy lunch and dinner services, taking orders accurately and providing a welcoming, professional service.
- Serving food and drink promptly and with attention to presentation and customer satisfaction.
- Handling payments and operating till efficiently and with accuracy.
- Working flexibly between kitchen and front of house, adapting quickly to changing demands.
- Contributed to the smooth running service, working well under pressure whilst maintaining high standards.
Food and Beverage Server and Barista Service
inamo restaurants & inamo sukoshi
London
2013.01 - 2014.01
- Supervised the salad bar and hot food station, ensuring high presentation standards and smooth service flow.
- Prepared and served beverages as barista, consistently delivering quality and speed.
- Arranging and displaying sales items to maximise customer interest and drive revenue.
- Providing a timely table service, processing orders and handling till operations with accuracy.
- Maintaining strict food hygiene, health and safety standards in line with restaurant policy.
- Working effectively as part of a busy team, using own initiative, when necessary.
- Remaining calm under pressure during peak hours and demonstrating strong communication skills.
- Developing the ability to handle challenging situations professionally, enhancing customer satisfaction
Food and Beverage Server and Barista Service
The Welcome Centre, food bank and more
London Area
2011.01 - 2012.01
- Delivered high quality waiting and barista service within the restaurant cafe.
- Taking customer orders and preparing their food and beverages in a timely and professional manner.
- Ensured a clean, well organised environment, whilst adhering to health and safety regulations.
- Worked collaboratively with colleagues to provide excellent customer service.
Food and Beverage Server and Barista Service
The Compass Group
Barbican Centre
2010.01 - 2011.01
- Providing waiter service in the busy Barbican food hall.
- Assisting on the barista station and deli counter.
- Maintaining strong attention to hygiene, presentation of food and customer service.
Food and Beverage Server
DIGBY TROUT RESTAURANTS LIMITED
Barbican Centre
2009.01 - 2010.01
- Waited tables and served customers in a fast paced restaurant environment.
- Assisted colleagues on the deli counter, preparing and presenting food items to high standards.
- Contributed to smooth team operations and consistent service delivery
Education
Bachelor of Arts - BA - Strategic Hospitality Management
University of Gloucester, Williams College
London 2010.09 - 2012.03
Edexcel Level 5 BTEC Higher National Diploma - Hospitality Management
City of London College
London 2009.09 - 2010.09
Diploma - Information Technology with E-Commerce, Information Technology
ESOFT Metro Campus
2006.12 - 2007.12
Total Immersion English Programme - English Language and Literature, General
Oxford College of Business
Colombo, Sri LankaSkills
- Adaptable communication
- Multiple orders handling
- Dietary restrictions understanding
- Serving techniques
- Reservation handling
Affiliations
- Gardening • Cooking • Yoga • Walking • Caring for pets (two dogs and a parrot)
Languages
English
Fluent
Tamil
Fluent
Timeline
Food and Beverage Server and Kitchen Porter
The Rose and Crown English Pub and Restaurant
2022.10 - 2025.03
Food and Beverage Server and Barista Service
inamo restaurants & inamo sukoshi
2013.01 - 2014.01
Food and Beverage Server and Barista Service
The Welcome Centre, food bank and more
2011.01 - 2012.01
Bachelor of Arts - BA - Strategic Hospitality Management
University of Gloucester, Williams College
2010.09 - 2012.03
Food and Beverage Server and Barista Service
The Compass Group
2010.01 - 2011.01
Edexcel Level 5 BTEC Higher National Diploma - Hospitality Management
City of London College
2009.09 - 2010.09
Food and Beverage Server
DIGBY TROUT RESTAURANTS LIMITED
2009.01 - 2010.01
Diploma - Information Technology with E-Commerce, Information Technology
ESOFT Metro Campus
2006.12 - 2007.12
Total Immersion English Programme - English Language and Literature, General
Oxford College of Business