Sundareswaran A Eswar
Edinburgh,scotland
Summary
Dedicated professional with a strong foundation in customer service and team collaboration, adept at maintaining dining areas and ensuring order accuracy. Proficient in food safety compliance and adaptable communication, with a keen attention to detail and effective time management skills. Committed to enhancing the dining experience through comprehensive menu knowledge and serving techniques, while efficiently handling multiple orders.
Overview
1
1
year of professional experience
4
4
years of post-secondary education
Work history
Food and beverage server
heist pub and night life
pondicherry, india
06.2024 - 10.2025
- Ensured customer satisfaction by providing excellent food and beverage service.
- Provided detailed information about menu items upon request, increasing customer satisfaction.
- Resolved customer complaints immediately, resulting in customer retention.
- Took accurate food and drink orders using order slips or direct entry into the system for better communication with kitchen staff.
- Maintained clean dining area for enhanced customer experience.
- Presented menus, answered questions and made suggestions regarding food and drinks to enhance sales.
- Checked customers' IDs to ensure they met minimum age requirements for consumption of alcoholic beverages, promoting responsible drinking behaviours.
- Helped in bar operations when needed, ensuring seamless service during peak times.
- Delivered outstanding service, ensuring repeat business.
- Enhanced dining experience with attentive table service.
- Maintained a safe working environment, incorporating safe food handling standards across all tasks.
- Managed large parties effectively for smooth operation.
- Prepared tables with special attention to sanitation and order, enhancing dining experience.
Education
B.tech - Mechanical
Sri Sairam Institute And Technology
India 06.2013 - 06.2017
Skills
- Customer service
- Menu knowledge
- Dining area maintenance
- Order accuracy
- Team collaboration
- Attention to detail
- Time management
- Food safety compliance
- Multiple orders handling
- Serving techniques
- Adaptable communication
Languages
English
Intermediate
Tamil
Proficient (C2)
Affiliations
- cinema and cricket
Timeline
Food and beverage server
heist pub and night life
06.2024 - 10.2025
B.tech - Mechanical
Sri Sairam Institute And Technology
06.2013 - 06.2017