Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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DILNA KORATTUKUDY PAPPACHAN

PRESTON,LANCASHIRE

Summary

A dynamic and detail-oriented engineering professional with a Bachelor's degree in Electronics and Communication Engineering and an MBA from the University of Central Lancashire, specializing in supply chain transparency through blockchain technology. My diverse skill set bridges technical expertise with business acumen, enabling me to approach challenges with a strategic mindset while maintaining a strong focus on technical excellence.

During my tenure as a Software Engineer at Tata Consultancy Services, I developed and maintained cloud-based applications, gaining recognition with a Learning Achievement Award for my contributions. My academic projects, such as the Smart Cap and Dooring Dodge System (awarded Best Project), highlight my innovative thinking and problem-solving abilities.

My MBA research further deepened my understanding of operational efficiency and technology-driven solutions, equipping me with the ability to align technical projects with business goals. I am eager to leverage my combined expertise in technology and management to contribute effectively in engineering roles that demand a blend of analytical thinking, project management, and innova

Overview

5
5
years of professional experience
2022
2022
years of post-secondary education
1
1
Certification

Work History

Bank Healthcare Assistant

NHS
Preston, Lancashire
07.2024 - 03.2025


  • Maintained confidentiality and compliance standards for optimised patient care.
  • Monitored vital signs of patients with meticulous attention to detail for accurate readings.
  • Upheld patient confidentiality at all times whilst performing duties as per data protection norms set down by the NHS.
  • Liaised between patients and healthcare professionals, facilitated effective communication channels.


Trainee-Data Engineer

Tata Consultancy Services
INDIA
07.2021 - 08.2022
  • Worked on cloud-based solutions and backend system integrations
  • Maintained detailed technical documentation-facilitated easy reference for future projects.
  • Stayed updated on industry trends through continuous learning – ensured relevant knowledge application and recieved 'learning achievement award' for outstanding contributions.
  • Delivered projects within stipulated timelines through effective task management.
  • In the development of ETL pipelines, improved data flow efficiency was achieved.
  • Implemented algorithms to optimise data extraction processes.
  • Got familiarised with Google cloud platform

Administrative Assistant

B Square Products - Paper Manufacturing Company
INDIA
07.2020 - 07.2021
  • Managed office operations, handled customer inquiries, and scheduled appointments
  • Maintained stock levels to avoid shortages in office supplies.
  • Improved customer satisfaction through prompt response to email and phone queries.
  • Managed front desk duties to ensure smooth operation of reception area.
  • Updated company databases by inputting new employee contact information and employment details.
  • Applied maths abilities to calculate and check financial figures.
  • Gathered information, created charts and produced reports for staff.

Education

Master of Business Administration - MBA

University of Central Lancashire
Preston
09.2022 - 09.2024

Bachelor of Electronics and Communication Engineering - Engineering

Federal Institute of Science and Technology
INDIA
07.2017 - 07.2021

A-Level Education - Mathematics,Science

Directorate of Higher Secondary Education
INDIA
/2015 - /2017

GCSE -

Central Board of Secondary Education
INDIA

Skills

  • Excellent verbal and written communication
  • Strong organizational and administrative abilities
  • IT literate
  • Ability to prioritize tasks and work under pressure
  • Problem-solving and analytical skills
  • Teamwork and collaboration
  • High attention to detail and accuracy in data entry
  • Customer service and patient interaction
  • Programming languages
  • Project management tools
  • Microsoft office, Excel, Outlook, Power point, Word

Certification

  • Google Certified 'Associate Cloud Engineer'.

References

References available upon request.

Timeline

Bank Healthcare Assistant

NHS
07.2024 - 03.2025

Master of Business Administration - MBA

University of Central Lancashire
09.2022 - 09.2024

Trainee-Data Engineer

Tata Consultancy Services
07.2021 - 08.2022

Administrative Assistant

B Square Products - Paper Manufacturing Company
07.2020 - 07.2021

Bachelor of Electronics and Communication Engineering - Engineering

Federal Institute of Science and Technology
07.2017 - 07.2021

A-Level Education - Mathematics,Science

Directorate of Higher Secondary Education
/2015 - /2017

GCSE -

Central Board of Secondary Education

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DILNA KORATTUKUDY PAPPACHAN