Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Didier Kulungu-Mavindi

Darlington,Durham

Summary

Target-driven Assistant Manager with extensive expertise leading high-performing teams. Boosts profitability and company growth through motivational leadership, outstanding service and smooth operational management. Accomplished Assistant Manager with extensive experience in profitable, smooth running sales operations. Adept in charismatic management techniques, inspiring team leadership and effective budgetary operations. Specialist knowledge of insurance products and regulations. Dedicated executive administrative professional with extensive experience in operational coordination, planning and support. Background working with confidential information, strict processes and ambitious targets. Thrives under pressure in high tempo environment to meet tight deadlines. Trustworthy Manager's Assistant with background aiding manager by completing daily support tasks. Handled general support duties and special requests with upbeat attitude, speed and flexibility. Proudly saved significant amount of manager's time to boost productivity and smooth operations. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

12
12
years of professional experience

Work History

Manager's assistant

The Word of Life Christian Centre Food (Volunteer)
Darlington, Durham
03.2013 - Current
  • Fulfilled managerial duties as required and trained new hires in organisational procedures and [Type] roles.
  • Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
  • Initiated inventory control measures to manage and replenish stock, maintain costs and meet customer demands.
  • Nurtured positive customer relationships, enhancing membership loyalty and driving client retention.

Senor support worker

Mencap
Darlington, Durham
09.2012 - Current
  • Led group activity programmes to support independence and encourage community inclusion.
  • Monitored individuals' progress, continuously updating and adjusting care plans to meet health and wellbeing needs.
  • Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
  • Administered medication with rigorous planning and recordkeeping.
  • Responsibility with Health and Safety
  • Finances, reviewing Risk assessment , and Support Plan
  • Supporting others staff for their training
  • Empowered service users to remain as independent as possible and retain sense of identity.
  • Promoted community engagement and sense of belonging.
  • Worked collaboratively with other support workers to maintain holistic care for clients.
  • Provided patients with opportunities for social activities, maintaining well-rounded care offerings and enhancing mental wellbeing.
  • Cooked healthy meals to uplift clients and meet dietary requirements.
  • Developed and implemented cohesive care plans for patients according to individual needs.
  • Helped patients to take medication as prescribed by medical professionals.
  • Administered medication to safeguard health and wellbeing.
  • Reported on patients' health and mobility progress, maintaining excellent continuity of care.
  • Coordinated movement routines for patients according to individual physical requirements.

Language interpreter

InterprtingPlus
Middlesbrough, Middlesbrough
11.2011 - 10.2012
  • Attended [Type] conferences, transferring messages to delegates via microphones.
  • Built specialist vocabulary banks to provide seamless interpretation service focused on [Area of Expertise].
  • Utilised online interpreting tools and software to provide remote interpretations.
  • Remained calm to facilitate communication under stressful conditions.
  • Interpreted speeches at live events at same time as speakers.

Education

Bachelor of Science - Health and Social Science and Wellbeing

University of Sunderland
Sunderland
09.2020 -

Skills

  • Inspiring leadership
  • Target motivated
  • [Type] training completion
  • Prioritisation and time management
  • Confidentiality understanding
  • Problem-solving
  • Public relations

Languages

English
Fluent

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Bachelor of Science - Health and Social Science and Wellbeing

University of Sunderland
09.2020 -

Manager's assistant

The Word of Life Christian Centre Food (Volunteer)
03.2013 - Current

Senor support worker

Mencap
09.2012 - Current

Language interpreter

InterprtingPlus
11.2011 - 10.2012
Didier Kulungu-Mavindi