Andrew Grover
Darlington,Durham
Summary
Dedicated professional with expertise in team coordination and customer satisfaction, complemented by effective communication skills. Holds a forklift certification, demonstrating a commitment to safety and operational efficiency. Aims to leverage these competencies to enhance organisational productivity and client relations.
Overview
11
11
years of professional experience
Work history
Line worker
Magnet
Darlington, Durham
04.2024 - 04.2025
- Adhered to health and safety regulations at all times, minimising accidents.
- Adhered to set production targets with timely execution of tasks.
- Assisted in training new line workers to increase productivity.
- Followed blueprints accurately, achieving precise assembly of products.
HGV class 1 driver
Alan Pattinson Partnership
Darlington, Durham
06.2023 - 01.2024
- Delivered goods promptly, ensuring customer satisfaction and repeat business.
- Demonstrated excellent customer service skills whilst interacting with clients at delivery points.
- Secured loads effectively to prevent damage during transit.
- Used GPS systems proficiently for accurate route planning and navigation.
Warehouse worker
Capita
Darlington, Durham
03.2023 - 06.2023
- Operated pallet jacks safely, preventing workplace accidents.
- Maintained accurate stock records for easy tracking and retrieval of goods.
- Coordinated with team members for effective task completion.
- Unloaded deliveries, promptly sorting items into appropriate storage areas.
Call centre agent
Teleperformance UK
Darlington, Durham
11.2021 - 04.2022
- Maintained professional demeanour during challenging customer interactions, maintaining calm under pressure.
- Fulfilled administrative duties such as filing, copying and faxing documents when required.
- Provided technical support for customer issues, demonstrating problem-solving skills.
- Used persuasive selling techniques to promote company products and services successfully.
HGV class 1 driver
George Allinson
Darlington, Durham
06.2021 - 08.2021
- Conducted emergency repairs on-the-spot minimising delays in delivery timeframes.
- Followed traffic laws meticulously to avoid accidents and fines.
- Demonstrated excellent customer service skills whilst interacting with clients at delivery points.
- Communicated effectively with dispatchers, maintaining constant communication during trips.
HGV class 1 driver
Aldi
Darlington, Durham
04.2017 - 06.2021
- Coordinated with warehouse staff for smooth loading and unloading operations.
- Identified potential hazards quickly for safe manoeuvring during difficult weather conditions.
- Conducted emergency repairs on-the-spot minimising delays in delivery timeframes.
- Worked flexible hours including weekends, holidays, and nights to meet business needs.
Logistics apprentice
Aldi
Darlington, Durham
04.2014 - 04.2017
- Developed practical skills for enhanced productivity through hands-on training.
- Adhered strictly to company policies and procedures, promoting a professional work atmosphere.
- Worked diligently to meet customer needs, resulting in increased satisfaction levels.
- Improved team communication by proactively participating in daily meetings.
Education
GCSEs - Mathematics
St Aidans C of E Academy
Darlington 2007 - 2012
GCSEs - English
St Aidans C of E Academy
Darlington 2007 - 2012
GCSEs - Business Studies
St Aidans C of E Academy
Darlington 2007 - 2012
GCSEs - Science
St Aidans C of E Academy
Darlington 2007 - 2012
GCSEs - Music
St Aidans C of E Academy
Darlington 2007 - 2012
Skills
- Team coordination
- Customer satisfaction
- Effective communication
- Forklift certification
Languages
English
Native
Timeline
Line worker
Magnet
04.2024 - 04.2025
HGV class 1 driver
Alan Pattinson Partnership
06.2023 - 01.2024
Warehouse worker
Capita
03.2023 - 06.2023
Call centre agent
Teleperformance UK
11.2021 - 04.2022
HGV class 1 driver
George Allinson
06.2021 - 08.2021
HGV class 1 driver
Aldi
04.2017 - 06.2021
Logistics apprentice
Aldi
04.2014 - 04.2017
GCSEs - Mathematics
St Aidans C of E Academy
2007 - 2012
GCSEs - English
St Aidans C of E Academy
2007 - 2012
GCSEs - Business Studies
St Aidans C of E Academy
2007 - 2012
GCSEs - Science
St Aidans C of E Academy
2007 - 2012
GCSEs - Music
St Aidans C of E Academy
2007 - 2012
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