DICKSON EREZI EGHAGHA
Surbition,Surrey
Summary
I am a highly self-motivated, MA Media and Communication student at Kingston University with strong time management skills, Detail-orientated and able to learn new tasks quickly and effectively. I have worked with SLO Mart and Jicafrik Apparel, gaining sales assistant and shop officer experience. I am also currently working with Aramark in Chessington Worlds of Adventures as a guest experience host, where I am gaining both customer experience and stock and inventory management experience. I am passionate about utilizing my skills and working hard at any given organization while seeking self-learning, developing new and existing skills, and possessing excellent memory.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Guest experience host
Aramark
03.2024 - Current
- Collaborated with management and other staff to organise special activities and events for guests.
- Supported continuous improvement initiatives, collecting customer feedback to inform future business processes.
- Checked incoming shipments, verifying accuracy against invoices or orders.
- Managed inventory control for seamless supply chain management.
- Picked and despatched high-volume orders accurately.
- Kept accurate stock records using warehouse inventory management.
- Assisted in staff training to ensure operational efficiency.
- Worked under pressure during peak hours without compromising on food quality.
- Kept kitchen areas clean, orderly and well-stocked for smooth service.
- Followed checklists to keep kitchen areas clean, stocked, and sanitized.
- Received and unpacked incoming deliveries, rotated existing stock and put away new items.
Sales Assistant [ Skill Acquisition ]
SLO Mart
04.2023 - 06.2023
- Keeping track of inventory levels to ensure that there is enough stock to meet demand
- Arranging promotions such as sales promotions, end-of-season sales, and new product launches
- Providing excellent customer service to customers by greeting them warmly and answering their questions about products
- Making sure the shop is clean at all times
- Providing personal attention to customers' needs by assisting them in selecting items that best suit their needs
- Taking orders from customers and processing payments for goods or services
- Restocking items such as clothing racks, shelves, and bins with items that have been sold
- Updating price tags on items as dictated by store policy
- Operating cash registers to process customer transactions
- Helping customers find items that they cannot locate on their own
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Listened to customer needs and preferences to provide targeted advice, increasing sales opportunities.
Shop assistant/ officer
JICAFRIK APPAREL
01.2023 - 03.2023
- Main Duty Performed
- Keeping track of inventory levels to ensure that there is enough stock to meet demand
- Arranging promotions such as sales promotions, end-of-season sales, and new product launches
- Providing excellent customer service to customers by greeting them warmly and answering their questions about products
- Taking orders from customers and processing payments for goods or services
- Restocking items such as clothing racks, shelves, and bins with items that have been sold
- Updating price tags on items as dictated by store policy
- Operating cash registers to process customer transactions
- Helping customers find items that they cannot locate on their own
- Safely stored cleaning solutions, equipment and chemicals.
- Monitored cleaning supplies and ordered more when necessary.
Education
Master of Arts - Media and Communication
Kingston University London
09.2023 - 09.2025
Bachelor of Arts - Mass Communication
Babcock University
Division In Mass Communication Certificate Of Completion In Microsoft Word [New Horizons] -
Certificate Of Completion In Microsoft Excel [New Horizons] - undefined
Certificate Of Completion In Customer Relationship Management - undefined
Certificate Of Completion In Project Management - undefined
Psense Certificate - undefined
Babcock University
Skills
- Results-orientated
- Sorting packages
- Shop management
- Stock management
- Efficient under pressure
- Team player
- Detail-orientated
- Customer Assistance
- Outstanding customer service
- Reading orders
- Stock replenishment
Languages
English
Timeline
Guest experience host
Aramark
03.2024 - Current
Master of Arts - Media and Communication
Kingston University London
09.2023 - 09.2025
Sales Assistant [ Skill Acquisition ]
SLO Mart
04.2023 - 06.2023
Shop assistant/ officer
JICAFRIK APPAREL
01.2023 - 03.2023
Bachelor of Arts - Mass Communication
Babcock University
Certificate Of Completion In Microsoft Excel [New Horizons] - undefined
Certificate Of Completion In Customer Relationship Management - undefined
Certificate Of Completion In Project Management - undefined
Psense Certificate - undefined
Babcock University
Division In Mass Communication Certificate Of Completion In Microsoft Word [New Horizons] -
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