Summary
Work history
Education
Skills
Languages
Timeline
Generic

Devraj Makwana

London,UK

Summary

Dedicated and detail-oriented professional with knowledge in coffee brewing techniques, beverage presentation skills, and customer service excellence. Demonstrates a strong commitment to maintaining hygiene and cleanliness standards while ensuring food safety compliance and accommodating dietary restrictions. Skilled in adaptive communication, customer complaint resolution, and product upselling strategies, with a proven ability to thrive under pressure and deliver exceptional results. Aims to leverage extensive knowledge of coffee beans and sales strategies to enhance customer satisfaction and drive business growth.

Work history

Packaging Assistant

Cutter & Squidgy Bakery
London, UK
11.2023 - 04.2024
  • Packaged bakery products with meticulous attention to detail, ensuring high quality standards.
  • Collaborated with colleagues to achieve daily production targets and foster positive work environment.
  • Inspected products prior to packaging to maintain company quality standards.
  • Assisted customers with order inquiries and special requests, delivering friendly service.
  • Supported accurate documentation of packaged goods and inventory for operational efficiency.
  • Resolved issues related to product quality or order fulfillment, demonstrating initiative and adaptability.

Education

BA (Hons) - Architecture

Ravensbourne University London
London
09.2023 -

Diploma - Architecture

The Maharaja Sayajirao University of Baroda
India

Secondary School Certificate (SSC) - Architecture

Nutan Vidhalaya
India

Skills

  • Coffee brewing techniques
  • Hygiene and cleanliness standards
  • Multitasking abilities
  • Food safety compliance
  • Dietary restriction awareness
  • Adaptive communication
  • Coffee bean knowledge
  • Customer complaint resolution
  • Resilience under pressure
  • Beverage presentation skills
  • Patience and tolerance
  • Sales and persuasion strategies
  • Efficient work pace
  • Customer service excellence
  • Product upselling expertise

Languages

English
Advanced

Timeline

Packaging Assistant

Cutter & Squidgy Bakery
11.2023 - 04.2024

BA (Hons) - Architecture

Ravensbourne University London
09.2023 -

Diploma - Architecture

The Maharaja Sayajirao University of Baroda

Secondary School Certificate (SSC) - Architecture

Nutan Vidhalaya
Devraj Makwana