Devika Biju
leeds,United Kingdom
Summary
Motivated and customer-focused individual with experience in fast-paced retail and food service environments. Skilled in providing excellent customer service, handling transactions, operating tills and self-checkouts, managing stock, and maintaining high standards of cleanliness and efficiency. Demonstrates strong communication, teamwork, and problem-solving abilities. Eager to bring a positive attitude, attention to detail, and a commitment to quality service to any team.
Overview
1
1
year of professional experience
Work History
Service colleague
Asda
Harrogate, North Yorkshire
03.2025 - Current
- Delivered excellent customer service by assisting customers at self-checkout machines, resolving issues promptly and ensuring a smooth shopping experience.
- Operated tills efficiently at checkout, handling cash and card transactions accurately and responsibly.
- Supported customers with bagging, price queries, and special assistance, maintaining a friendly and approachable manner at all times.
- Maintained cleanliness and organisation of the checkout area to ensure a safe and welcoming environment.
- Reported technical issues with self-checkout machines and worked with the team to minimise disruption to service.
- Demonstrated strong communication and teamwork skills by coordinating with colleagues during busy periods to reduce queues and improve service flow.
Sandwich artist
Subway
Horsforth, Leeds
05.2024 - 03.2025
- Prepared and assembled food orders to Subway’s brand standards, maintaining high levels of hygiene and food safety.
- Delivered excellent customer service in a fast-paced environment, taking accurate orders and handling special requests with care.
- Operated the till as a cashier, processing cash and card payments accurately and efficiently.
- Managed stock levels by checking deliveries, rotating stock, and placing orders to ensure product availability.
- Maintained cleanliness of the food prep area, dining space, and equipment in line with health and safety guidelines.
- Worked as part of a close-knit team to meet targets during peak hours, demonstrating strong communication and time management skills.
Waitress
The BIRD Restaurant
Guiseley, Leeds
03.2024 - 04.2024
- Assisted in menu planning, contributing to variety and innovation.
- Managed cash register efficiently, ensuring accurate billing process for customers.
- Delivered meals swiftly, contributing to positive dining experience for guests.
- Ensured customer satisfaction by addressing queries and complaints promptly.
- Maintained cleanliness in serving and dining area for hygienic environment.
Education
Bachelor of Science - Adult Nursing
Leeds Beckett University
Leeds 01.2024 -
A-Levels - Grade 12- Bio Maths
MKM HSS
Piravom, Kerala,India 06.2021 - 03.2023
GCSEs - 10th Grade
Fatima Central School
Piravom , Kerala, India 06.2020 - 03.2021
Skills
- Problem-solving
- Communication skills
- Team building
- Flexibility
- Time management
- Organisational skill
Timeline
Service colleague
Asda
03.2025 - Current
Sandwich artist
Subway
05.2024 - 03.2025
Waitress
The BIRD Restaurant
03.2024 - 04.2024
Bachelor of Science - Adult Nursing
Leeds Beckett University
01.2024 -
A-Levels - Grade 12- Bio Maths
MKM HSS
06.2021 - 03.2023
GCSEs - 10th Grade
Fatima Central School
06.2020 - 03.2021
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