Destiny Lelekumor

Britain Hotel, Sapele, Delta State, Nigeria

July 2025 – Present

• Founded and currently lead a luxury hospitality brand, overseeing full hotel operations including front office, housekeeping, food & beverage, and guest services.
• Manage recruitment, training, and supervision of staff to ensure high service standards and operational efficiency.
• Develop and implement strategic business plans, revenue growth strategies, and marketing campaigns (including social media branding and digital promotions).
• Oversee financial management including budgeting, cost control, procurement, and profit optimisation.
• Ensure compliance with local regulations, safety standards, and hospitality best practices.
• Build and maintain strong client relationships, driving repeat business and high customer satisfaction.
• Lead event hosting operations including bridal showers, pre-wedding stays, and corporate bookings, increasing occupancy and brand visibility.

• Provide flexible front-of-house and back-of-house support across hotels, event venues, restaurants, and corporate functions in Liverpool.
• Deliver high standards of customer service, ensuring positive guest experiences in fast-paced environments.
• Assist with food and beverage service, including table service, bar support, buffet setup, and event hospitality.
• Support event setup and breakdown, ensuring venues meet presentation and safety standards.
• Maintain cleanliness and hygiene in accordance with UK food safety and health & safety regulations.
• Work effectively as part of a team, adapting quickly to different venues and service styles.
• Handle guest enquiries professionally and resolve issues efficiently to maintain service excellence.

• Provide flexible front-of-house and back-of-house support across hotels, event venues, restaurants, kiosks and corporate functions in Liverpool.
• Deliver high standards of customer service, ensuring positive guest experiences in fast-paced environments.
• Assist with food and beverage service, including table service, bar support, buffet setup, and event hospitality.
• Support event setup and breakdown, ensuring venues meet presentation and safety standards.
• Maintain cleanliness and hygiene in accordance with UK food safety and health & safety regulations.
• Work effectively as part of a team, adapting quickly to different venues and service styles.
• Handle guest enquiries professionally and resolve issues efficiently to maintain service excellence.