DENNIS CHARWAY

Experienced IT professional with a strong background in cloud computing, specialising in Azure and cloud migrations. Proficient in VMware technologies, including vCenter, vSphere, and VDI, as well as ITIL 4 Foundation processes. Skilled in Office 365, Microsoft Exchange, SCCM remote control, and application deployment through Intune. Expertise extends to Active Directory management, MDM/JAMF support, and VPN solutions such as Sophos and Citrix. Adept at communication and teamwork with a focus on delivering efficient IT solutions aligned with organisational goals.

Seeking a challenging position in a reputed   organisation where I can build my career and a valuable skill set in the   cloud computing environment, and to help me improve my skills, learn, and   grow along with organisation goals.

SolarWinds Monitoring - Observability, Database, and IT Service Management

NinjaOne -Endpoint management and Remote Monitoring and Management (RMM)

Commvault - Back-up and Recovering tool management.

Mimecast - Human risk and email security management.

Sentinel One - AI powered security tool

Almost two years of hands-on experience in designing, deploying, and managing Azure Virtual Desktop (AVD) environments.
Architecture & Design: Proficient in architecting scalable and secure AVD solutions tailored to meet diverse business needs.
Deployment & Configuration: Expertise in deploying and configuring AVD, including setting up host pools, session hosts, and application groups.
Security & Compliance: Strong knowledge of implementing security best practices and ensuring compliance with industry standards in AVD environments.
Performance Optimization: Skilled in optimizing AVD performance through effective resource management, load balancing, and monitoring.
Troubleshooting & Support: Proven ability to troubleshoot complex issues and provide high-level support to ensure seamless user experiences.
User Training & Documentation: Adept at creating comprehensive documentation and providing training to end-users and IT staff on AVD usage and best practices.
Integration & Migration: Expertise in integrating AVD with other Azure services and migrating on-premises virtual desktop infrastructure to Azure. Example Citrix and VMware Horizon

• Proven experience in O365 / Azure technologies
• Strong troubleshooting and problem-solving skills
• Excellent communication and interpersonal skills
• Experience in scripting languages such as PowerShell
• Experience in designing and deploying enterprise-level IT solutions.
• Understanding of networking protocols and technologies
• Knowledge of identity and access management systems
• Good understanding of principles of ITIL Framework and Project Management
• VMWare Infrastructure support
• Cloud Platforms support

Open to Relocate

Reference upon request.