DENISE SAVERY
Summary
Enthusiastic and hardworking with a keenness to learn. Works well within a team or individually, while thriving in busy and demanding environments. The ability to prioritise workloads while multitasking; I am highly organised with a great eye for detail, in addition to this I have excellent communication skills, both verbal and written. I am professional and polite and possess an excellent telephone manner with good command of the English language.
Overview
36
36
years of professional experience
Work history
Home Help Care
Manor Court Home Help Services
2025.07 - 2025.07
- Help client in/out of bed.
- Shower/wash client, applying necessary cream on areas required.
- Make breakfast/Lunch/dinner as requested by client.
- Make tea/coffee logging fluid intake, observing for dehydration.
- Change incontinent pads.
- Empty urine bag, log volume / colour to monitor client’s wellbeing.
- Connect overnight urine bag, making sure its secure.
- Help dress/undress client allowing client to remain independent.
- Provide practical home help services such as light cleaning, laundry, and tidying.
- Support clients in maintaining their independence while respecting their personal choices and routines.
- Report any concerns about a client’s wellbeing to the appropriate team member promptly.
- Follow all health, safety, and safeguarding guidelines to ensure a safe environment for clients.
Customer Service Advisor
Argos Newbury Park
2015.05 - 2025.07
- Using the till for cash/card transactions also refunds/exchanges.
- Receiving deliveries, checking paperwork for errors, voicing stock correctly into chosen locations using stores headset.
- Helping customers use in-store tablet and help them choose their purchase, always providing excellent customer service.
- Providing customers with product insurance, refunds, and reserving items using stores computer.
- Instore and telephone inquiries/problem solving and dealing with customer complaints.
- Maintain good housekeeping front and back of house adhering to health and safety. Training new starters
Customer Service Advisor (Christmas Temp)
Argos Seven Kings
2015.10 - 2015.12
- Using the till for cash/card transactions also refunds/exchanges.
- Receiving deliveries, checking paperwork for errors, voicing stock correctly into chosen locations using stores headset.
- Helping customers use in-store tablet and help them choose their purchase, always providing excellent customer service.
- Providing customers with product insurance, refunds, and reserving items using stores computer.
- Instore and telephone inquiries/problem solving and dealing with customer complaints.
- Maintain good housekeeping front and back of house adhering to health and safety. Training new starters
Sales Assistant (Store Closure)
Tiger Store Romford
2013.05 - 2015.04
- Providing solutions to address customers’ problems or inquiries
- Greeting customers as they enter the store.
- Answering customer questions about product price, quality, or availability
- Helping customers to locate products on the shop floor
- Advising customers on the products or service most suitable for them; Replenishing stock
Till Operator(Christmas Temp)
Wilkinson Romford Store
2010.11 - 2010.12
- Using the till for cash/card transactions also refunds/exchanges.
- Packing and wrapping purchases
- Operating a computerised till system with a barcode scanner
- Resolving customer complaints, guiding them, and providing relevant information
Sales Assistant
Lloyds Dagenham Pharmacy
2009.04 - 2009.07
- Providing customers with help and general advice with the support of the pharmacist
- Organising and handing out prescriptions
- Till work including cash and card transactions, refunds, and exchanges
- Stock replenishment and display merchandising to ensure excellent presentation.
- System logging of prescriptions accurately and efficiently using an in-house system.
- Entering prescriptions total into computer system.
Invoice Clerk
Campbell Road Transport Services
1994.03 - 2000.09
- Calling clients for outstanding payments owed.
- Entering ingoing and outgoing invoices into computer system
- Ensuring accuracy of data input of daily jobs entered.
- Maintaining a proficient level of communication with company clients and provide duplicate files as required.
Radiology Department/ Filing Clerk & Receptionist
Old Church Hospital
1989.02 - 1990.09
- Maintaining professional positive and friendly relationships with patients
- Assisting patients with the scheduling of appointments
- Booking appointments
- Collecting and organising patient data confidentially
- Sending X-ray films to physicians
- Filing X-rays away in numerical order
- Entering the X-rays information onto the front of X-ray file
- Provide administrative support and assisting in patient enquiries Assist Radiologists with daily needs
Education
Vulnerable adult care, Dementia and Alzheimer’s and various other courses
Manor Court Online Courses
2025.07 -
Retail Knowledge Course
Lifeline
2013.04 -
Refresher English Course
Fanshawe College
Robert Clack Comprehensive School
Skills
- Nutrition and diet understanding
- Adaptability and Problem Solving
- Compassion and Empathy
- Time Management
- Teamwork Flexibility
- Household management
- Problem behaviour handling
- Elderly supportive care
References
References available on request
Timeline
Home Help Care
Manor Court Home Help Services
2025.07 - 2025.07
Vulnerable adult care, Dementia and Alzheimer’s and various other courses
Manor Court Online Courses
2025.07 -
Customer Service Advisor (Christmas Temp)
Argos Seven Kings
2015.10 - 2015.12
Customer Service Advisor
Argos Newbury Park
2015.05 - 2025.07
Sales Assistant (Store Closure)
Tiger Store Romford
2013.05 - 2015.04
Retail Knowledge Course
Lifeline
2013.04 -
Till Operator(Christmas Temp)
Wilkinson Romford Store
2010.11 - 2010.12
Sales Assistant
Lloyds Dagenham Pharmacy
2009.04 - 2009.07
Invoice Clerk
Campbell Road Transport Services
1994.03 - 2000.09
Radiology Department/ Filing Clerk & Receptionist
Old Church Hospital
1989.02 - 1990.09
Refresher English Course
Fanshawe College
Robert Clack Comprehensive School