Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

MERCY CHIDI

LINCOLN,LINCOLNSHIRE

Summary

Experienced Home Care Worker skilled in delivering personalised support and maintaining a safe, clean environment. Monitors client health, administers medication, and implements care plans to promote independence and dignity. Builds trusting relationships through effective communication and companionship, enhancing emotional well-being. Committed to delivering high-quality care while ensuring clients' comfort and safety.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Home Care Worker

WALNUT CARE AT HOME
CONINSGSBY, LINCOLNSHIRE
04.2025 - Current
  • Provided emotional support to clients through regular conversation and companionship.
  • Assisted clients with personal hygiene tasks, promoting dignity and respecting individual preferences.
  • Completed detailed daily care logs, documenting care provided and any significant observations.
  • Kept spaces clean and organised, handling linens, clothes washing and basic housekeeping.
  • Performed domestic cleaning tasks, including vacuuming, mopping and washing.
  • Prepared and cooked patient's food using ovens, fryers, microwaves and stoves.
  • Provided support to clients during sensitive tasks such as bathing and toileting.
  • Administered medication according to prescribed schedules, maintaining records for healthcare professionals.
  • Provided personal care and support to elderly clients, promoting their independence and quality of life.
  • Maintained strict confidentiality regarding client information, respecting privacy and data protection regulations.
  • Conducted regular household tasks, including cleaning, laundry, and shopping, ensuring a safe and hygienic living environment.
  • Assisted clients with personal care tasks, such as bathing, dressing, and grooming, promoting dignity and independence.
  • Developed strong rapport with clients and families, building trust and ensuring a positive care experience.
  • Monitored clients' conditions, reporting any concerns or changes to relevant healthcare providers.
  • Coordinated schedules for medications, meals, and medical appointments to ensure timely care.
  • Administered medications to clients unable to self-administer.
  • Completed activities of daily living for clients unable to manage personal hygiene.
  • Completed First Aid, CPR and defibrillation training.
  • Informed supervisors of key changes in client conditions and behaviours.
  • Assisted clients with domestic tasks, grocery shopping and pet care.
  • Managed challenging behaviour sensitively and professionally, maintaining a calm and safe environment.
  • Maintained supply of healthy ingredients, snacks and meal options for clients.
  • Implemented care plans developed by healthcare professionals, adapting to clients' changing needs.
  • Coordinated regular exercise for clients to support health and wellness goals.
  • Communicated clearly with clients living with developmental disabilities and mental health challenges.
  • Assisted with mobility and physical therapies, facilitating recovery and enhancing well-being.
  • Provided care to patients in person and over phone for daytime and nighttime needs.
  • Assisted clients with navigating serious concerns of adapting to injuries and life-changing illnesses.
  • Implemented personalised care, treatment and recovery plans adapted to patient needs and circumstances.
  • Utilised communication aids and techniques to interact effectively with clients experiencing communication difficulties.
  • Administered medicine and took patient biological specimens when required by doctors.
  • Liaised with family members to coordinate visits and provide comprehensive updates on patient conditions.
  • Trained and mentored new, junior and relief carers to maintain continuity of care.
  • Completed CPR and defibrillation training to enable swift and decisive incident management.
  • Conducted client consultations to determine personal requirements and struggles and plan care.
  • Advocated for clients' rights and preferences, ensuring their voices were heard in decisions affecting their care.
  • Collected patient biological specimens and recorded observations for doctors and nurses.
  • Provided comprehensive personal care including washing, dressing, bathing, and toileting for elderly and disabled patients.
  • Co-operated with employer to ensure compliance with health and safety legislation.
  • Conducted regular assessments of clients' physical and mental condition, promptly reporting any concerns to healthcare professionals.
  • Administered prescribed medication to clients, adhering strictly to healthcare guidelines and maintaining detailed records of administration.
  • Adapted care practices to meet the diverse cultural and spiritual needs of clients, fostering an inclusive and respectful atmosphere.
  • Organised medication and healthcare appointments, managing schedules to ensure timely access to necessary services.
  • Participated in staff development (including supervision), training and performance appraisals with Care Manager.
  • Supported clients with mobility issues, utilising aids and equipment safely to assist with walking and transfers.
  • Helped service users with mobility difficulties and other physical disabilities, including incontinence.
  • Prepared and cooked meals, performed essential cleaning, shopping and bill payment.
  • Maintained commodes and washed bedclothes and bed linen (including soiled laundry).
  • Worked flexibly across various settings, providing consistent care to clients in their own homes and residential facilities.
  • Trained new staff on best practice in home care, sharing knowledge and experience to enhance team capabilities.
  • Attended professional development courses to stay abreast of advancements in care techniques and legislation.

Support Worker

IBC HEALTHCRE
SPALDING, LINCOLNSHIRE
04.2025 - 11.2025
  • Administered medication accurately and safely, following strict healthcare protocols to maintain client well-being.
  • Supported service users in achieving independence and active participation in community life.
  • Offered emotional support and companionship, reducing feelings of isolation among clients.
  • Participated in training sessions to enhance skills and knowledge, staying informed about best practices in care.
  • Escorted clients to shops, appointments and special events, tailoring service to meet mobility and personal needs of individuals.
  • Tracked and documented client behaviours, activity engagement, skills development and notable incidents.
  • Maintained detailed records of client progress, interventions, and any changes in condition, contributing to continuous care improvement.
  • Provided support in social, physical and emotional areas to assist clients with integrating into local community.
  • Managed challenging behaviour through de-escalation techniques and positive reinforcement, ensuring a safe environment.
  • Built trusting relationships with service users, effectively advocating for their needs and preferences.
  • Collaborated with healthcare professionals to coordinate care services, ensuring a holistic approach to client health.
  • Assisted clients in taking ownership of financial responsibility and management of personal care.
  • Conducted regular risk assessments in clients' homes to identify potential hazards and implement preventative measures.
  • Fostered strong team collaboration by assisting colleagues with complex client issues and technical challenges.
  • Obtained client feedback to enhance services and user experience.
  • Delivered client-centred approach by contacting external social service agencies to obtain a holistic view of individuals.
  • Worked with leadership, parents and volunteers to establish clear goals and guidelines for group meetings.
  • Coordinated crisis intervention and emergency shelter services for clients.
  • Conducted client assessments to determine personal or social issues.
  • Generated detailed reports to document clients' progress.

Healthcare Assistant

ST. PHILIPS CARE CALEDONIA LTD
LINCOLN, LINCOLNSHIRE
06.2024 - 06.2025
  • Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
  • Documented care provided, ensuring accurate and up-to-date records were kept.
  • Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
  • Assisted patients in the basic hygiene requirements, including bathing, washing and dressing.
  • Helped patients with bathing, meal assistance, toileting and mobility support.
  • Engaged in respectful communication, respecting the dignity of those in care.
  • Assisted with daily living activities, promoting independence amongst elderly clients.
  • Changed bed linen and washed patient clothes regularly, maintaining proper hygiene standards.
  • Provided emotional support and companionship to patients, enhancing their mental well-being and overall quality of life.
  • Positioned and transported patients in wheelchairs or on movable beds.
  • Monitored patient behaviour closely to determine health changes, reporting concerns immediately.
  • Monitored patient health, behavioural and physical changes, promptly reporting concerns to ward supervisor.
  • Documented care provided and observations accurately in patient records, ensuring legal compliance and continuity of care.
  • Delivered end-of-life care with sensitivity and compassion, supporting patients and their families during difficult times.
  • Supported patient wellbeing by planning and participating in daily activities and exercise.
  • Participated in training sessions, continuously improving care techniques and knowledge.
  • Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
  • Utilised patient handling equipment safely and effectively, reducing the risk of injury to patients and staff.
  • Conducted regular checks on patients to monitor their condition and report any changes to registered nurses or doctors.
  • Reduced patient anxiety by clearly and calmly explaining clinical processes and procedures.
  • Completed regular checks on patient vitals, condition and recovery.
  • Recorded vital signs such as blood pressure, temperature, and pulse, contributing to patient health monitoring.
  • Responded promptly to emergencies, applying first aid and alerting medical staff.
  • Obtained current medical information, weight, height and vital signs to aid care planning.
  • Administered medication under supervision, adhering to strict healthcare guidelines.
  • Administered oral and topical medications under the direction of healthcare professionals, following strict protocols.
  • Assisted in the implementation of care plans developed by healthcare professionals, tailored to individual patient needs.
  • Remained up-to-date on latest treatments, care improvements and regulations to facilitate continued patient satisfaction and wellbeing.
  • Participated in patient assessment processes, gathering information to aid in care planning and delivery.
  • Collaborated with multidisciplinary teams to deliver holistic care, participating in meetings and sharing observations.
  • Promptly reported low stock levels of healthcare equipment and materials.
  • Advocated for residents' rights and wellbeing, ensuring their voices were heard.
  • Sorted and administered medication to patients following doctor specifications.
  • Assisted in the administration of various medications and taking samples from patients when required.
  • Collaborated with healthcare professionals to deliver integrated care services.
  • Provided comprehensive personal care, offering ADL and mobility assistance to support comfort and dignity.
  • Conducted risk assessments to identify potential hazards within the care setting.
  • Facilitated social activities, encouraging interaction and community within the care home.
  • Provided 24-hour care by periodically monitoring and recording patient status, highlighting concerns to nursing staff.
  • Monitored and recorded vital signs, contributing to health assessments and care plans.
  • Assisted in walking, talking and movement activities for rehabilitation purposes.
  • Applied principles of safeguarding and protection in all interactions, recognising and reporting any concerns about patient welfare.
  • Provided emotional support and companionship, building trusting relationships.
  • Established friendly rapport with patients to promote positive health and wellbeing.
  • Maintained a clean and hygienic environment in patient areas, adhering to infection control protocols.
  • Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.

Home Care Worker

CARE RELIEF TEAM
LINCOLN, LINCOLNSHIRE
11.2023 - 06.2025
  • Provided emotional support to clients through regular conversation and companionship.
  • Assisted clients with personal hygiene tasks, promoting dignity and respecting individual preferences.
  • Assisted clients with daily hygiene requirements, ensuring comfort and dignity during bathing, showering, and toileting.
  • Conducted housekeeping tasks to maintain clean and hygienic living areas, promoting a safe and pleasant environment for clients.
  • Completed detailed daily care logs, documenting care provided and any significant observations.
  • Assisted with personal hygiene from bathing to toileting, while promoting dignity and independence.
  • Kept spaces clean and organised, handling linens, clothes washing and basic housekeeping.
  • Maintained strict confidentiality regarding client information, respecting privacy and data protection regulations.
  • Supported client mental health with reading, games and activities.
  • Organised and coordinated schedules for medications, meals, and medical appointments, ensuring clients received timely care and support.
  • Administered medications to clients unable to self-administer.
  • Completed activities of daily living for clients unable to manage personal hygiene.
  • Delivered end-of-life care with compassion, ensuring comfort and dignity during final stages.
  • Completed First Aid, CPR and defibrillation training.
  • Built excellent relationships using patient-centred approach throughout care activities.
  • Assisted clients with domestic tasks, grocery shopping and pet care.
  • Managed challenging behaviour sensitively and professionally, maintaining a calm and safe environment.
  • Implemented care plans developed by healthcare professionals, adapting to clients' changing needs.
  • Coordinated regular exercise for clients to support health and wellness goals.
  • Collaborated with multidisciplinary teams to coordinate care and address complex health needs.
  • Liaised with family members to coordinate visits and provide comprehensive updates on patient conditions.
  • Facilitated communication between clients and their families, ensuring a cohesive approach to care and support.
  • Provided companionship to clients, engaging in conversation, recreational activities, and social outings to enhance their quality of life.
  • Observed, monitored and reported on patient conditions using [Software].
  • Supported clients with mobility issues, utilising aids and equipment safely to assist with walking and transfers.
  • Co-operated with employer to ensure compliance with health and safety legislation.
  • Worked flexibly across various settings, providing consistent care to clients in their own homes and residential facilities.
  • Developed strong rapport with clients through empathetic listening and understanding, building trust and facilitating effective care.
  • Monitored vital signs and symptoms of illness, acting swiftly to address any health concerns and prevent complications.
  • Delivered end-of-life care with compassion and sensitivity, offering emotional support to clients and their families during difficult times.
  • Helped service users with mobility difficulties and other physical disabilities, including incontinence.
  • Completed CPR and defibrillation training to enable swift and decisive incident management.

Education

Master of Science -

University of Lincoln
Lincoln
01-2024

Bachelor of Science - ACOUNTING

MADONNA UNIVERSITY
NIGERIA
01-2010

Skills

  • Medication administration
  • Client management
  • Personal care
  • Care plan implementation
  • Health monitoring
  • Emotional support
  • Risk assessment
  • Team collaboration
  • Infection control
  • Crisis intervention
  • Time management
  • Communication
  • Conflict management
  • Cultural sensitivity
  • Training and mentoring
  • Mental health understanding
  • Teamwork
  • Positive attitude
  • Knowledge of infection control
  • Personal care
  • Patient care
  • Cleaning
  • Customer service excellence
  • Toileting support
  • Hygiene assistance
  • Nutrition and diet understanding
  • Personal hygiene support
  • Dignity in care
  • Respect for privacy
  • Patient relationship
  • Laundry and ironing
  • Hoist operation
  • Basic life support
  • Positive reinforcement
  • Dementia knowledge
  • Household tasks
  • Mobility support
  • Compassionate
  • Decision making
  • Disability support
  • Time management
  • Housekeeping
  • Bathing support
  • Medicine administration
  • Household management
  • Blood pressure measurement
  • Meal assistance and feeding
  • Care planning
  • Infection control
  • Complex case management
  • Mobility assistance
  • Adult care
  • Companionship
  • Mental health awareness
  • First aid and safety
  • Domestic assistance
  • Compassionate client care
  • Food preparation standards
  • Record keeping
  • Pain management techniques
  • Dementia familiarity
  • Computer literacy
  • Support work
  • Compassionate communication
  • Client safety and first aid
  • First aid
  • Personal care planning
  • Patient safety protocols
  • Communication proficiency
  • Documentation writing
  • Client confidentiality
  • Behavioural Management
  • Administering medication
  • Stress management
  • Administrative duties
  • Elderly supportive care
  • Time efficiency
  • Nursing skills
  • Physical mobility support techniques
  • Health and Safety Compliance
  • Lifting sling operation
  • Physical stamina

Certification

  • Level [Number] [Area of certification]
  • [Type] Licence

Interests

  • FOOTBALL
  • DANCING
  • CLEANING
  • SINGING
  • OUTING
  • MEETING PEOPLE
  • SPORTS

Timeline

Home Care Worker

WALNUT CARE AT HOME
04.2025 - Current

Support Worker

IBC HEALTHCRE
04.2025 - 11.2025

Healthcare Assistant

ST. PHILIPS CARE CALEDONIA LTD
06.2024 - 06.2025

Home Care Worker

CARE RELIEF TEAM
11.2023 - 06.2025

Master of Science -

University of Lincoln

Bachelor of Science - ACOUNTING

MADONNA UNIVERSITY

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MERCY CHIDI