Denise Hughes
Madeley ,Staffordshire
Summary
Dynamic professional with expertise in key account handling, networking, and sales negotiation. Demonstrates exceptional customer service and relationship-building skills, leveraging active listening to foster strong client connections. Adept at driving business growth through strategic partnerships and tailored solutions, with a focus on delivering measurable results. Committed to advancing career goals by contributing to organisational success through innovative strategies and collaborative efforts.
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work history
Business development manager
Volkswagen
Crewe, Cheshire East
2013.04 - Current
- Identify and secure new corporate accounts through targeted prospecting and strategic networking
- Manage and expand existing portfolio of business customers, increasing revenue through upselling and retention
- consulting with organisations to understand fleet requirements and design suitable vehicle and funding solutions
- negotiate commercial agreements while ensuring long term client value and sustainable profitability
- develop new B2B opportunity
- maintain exceptional customer service levels to ensure repeat business and long term partnership
- Utilised active listening to meet demands and needs of customers in new and innovative ways
Sales executive
Audi
Stoke-on-Trent, staffordshire
2009.09 - 2013.04
- exceeding targets in vehicles sales and finance
- giving exceptional customer service
- actively listening to client requirements and making recommendations
- excellent product knowledge
- building relationships leading to repeat business and profitability
- promoting brand awareness
- prospecting new clients
Education
GCSEs -
Wolstanton High School
Newcastle-under-Lyme, Staffordshire 1994.09 - 1999.07
Skills
- Key account handling
- Networking ability
- Sales and negotiation
- Exceptional customer service
- Active listener
- Relationship building
Affiliations
- Paddleboarding and hiking
- I enjoy keeping active with Gym work
Timeline
Business development manager
Volkswagen
2013.04 - Current
Sales executive
Audi
2009.09 - 2013.04
GCSEs -
Wolstanton High School
1994.09 - 1999.07