Deimante Zverkaite
Loughton,Essex
Overview
19
19
years of professional experience
10
10
years of post-secondary education
Work history
Sales and Operations Administrator
Skills Training Centre
London, United Kingdom
2023.12 - Current
- Developed strong relationships with suppliers, improving supply chain efficiency.
- Worked closely with management to improve operational efficiency.
- Prioritised tasks effectively during high-pressure situations.
- Managed event and travel logistics, booking cost-effective venues, accommodation and transport.
- Coordinated staff schedules for smooth operations.
- Managed supplier contracts, ensuring timely renewals and updates.
- Supported sales and operations teams to ensure efficient workflow and timely delivery of services.
- Processed sales orders, purchase orders, and invoices with a high level of accuracy.
- Acted as a reliable point of contact for clients, resolving queries promptly and professionally.
- Assisted with planning, scheduling, and operational reporting.
- Identified and resolved issues proactively to minimise disruption to operations.
Director
AFC Southgate
London, United Kingdom
2021.05 - 2024.03
- Managed negotiations with clients to secure profitable contracts.
- Fostered a positive work environment, increased employee morale.
- Identified and capitalised on growth opportunities in the market.
- Drove process improvements, optimised workflow efficiency.
- Optimised resource allocation to maximise productivity.
- Formulated business plans to increase growth and minimise cost for company.
- Supervised and developed high-achieving staff, providing orientation, training, support and direction.
- Putting together the rotas and shifts.
- Dealing with any enquiries and complaints and monitoring the customer service.
Logistics team leader
Bamboo Distribution Ltd
Waltham Abbey, Essex
2010.12 - 2020.12
- Coordinated with other departments for seamless operation of logistics tasks.
- Implemented cost-saving measures to optimise resource usage in logistics operations.
- Resolved conflicts amongst team members, promoting a harmonious work environment.
- Managed inventory levels, ensuring optimal stock availability at all times.
- Trained new team members on company policies and logistic procedures, improving overall performance.
- Monitoring data management to keep accurate product, contract, pricing, and invoicing information.
- Managing day-to-day operations with the warehouse.
- Managing / planning customers purchase orders and transfer orders from UK warehouse to confirm its meeting special packing requirements and deadlines.
- Maintaining and developing positive business relationships with customer's key personnel involved in or directly relevant to a logistics activity.
- Assisting Direct Manager, Senior Planning and Head of Operations with everyday duties.
Administartor
Pegasus
Siauliai, Lithuania
2007.05 - 2010.08
- Answered inbound phone calls, resulting in excellent customer service provided to clients.
- Resolved minor technical issues swiftly avoiding unnecessary delays in workflow.
- Assisted clients with daily enquiries and addressed incoming correspondence to maintain timely responses.
- Collaborated with different departments to maintain positive rapport and smooth workflow.
- Managed office supply inventory, performing stocktake duties and ordering additional supplies to meet staff needs.
- Provided day-to-day administrative and operational support.
- Maintained organised filing systems and accurate documentation.
Education
Bachelor of Arts - Business Administration
Siauliai University
Lithuania 2010.09 - 2016.06
Julius Janonis Gymnasium
Lithuania 2004.09 - 2008.06
Skills
- Time management efficiency
- Strategic planning capabilities
- Workplace ethics knowledge
- Invoicing
- Microsoft Office Suite
- Inventory management
- Quality Assurance
- Conflict Resolution
- Risk assessment practices
- Documentation creation
- Professional diplomacy
- Workflow coordination
- Customer relationship management
- Logistics coordination
- Contract negotiation and administration
- Leadership skills
Affiliations
- Leading an active lifestyle and outdoor activities.
- Interest in new technologies and digital trend.
- Maintaining a healthy lifestyle and wellbeing.
- Personal development.
Languages
English
Fluent
Russian
Intermediate
Polish
Beginner
Bulgarian
Intermediate
References
References available upon request.
Timeline
Sales and Operations Administrator
Skills Training Centre
2023.12 - Current
Director
AFC Southgate
2021.05 - 2024.03
Logistics team leader
Bamboo Distribution Ltd
2010.12 - 2020.12
Bachelor of Arts - Business Administration
Siauliai University
2010.09 - 2016.06
Administartor
Pegasus
2007.05 - 2010.08
Julius Janonis Gymnasium
2004.09 - 2008.06