PAIGE GADD
Worthing,United Kingdom
Summary
A highly motivated and organised professional looking to progress my working career further. Adept at time management, self-motivation, documentation creation, and professional diplomacy. Proven track record in process improvement, performance monitoring, and productivity enhancement. Committed to leveraging my skills to drive organisational success and achieve long-term career goals in a dynamic environment.
Overview
13
13
years of professional experience
Work history
Temporary Operations Administrator
RAW Plumbing & Drainage
Worthing
07.2025 - 09.2025
- Co-ordination and management of day-to-day office operations.
- Customer Service lead / coordinator including quotation preparation.
- Supplier management.
- Operative scheduling & diary management – proactive and dynamic.
- Invoicing and purchasing.
- Handled confidential documents carefully to maintain privacy and security.
Customer Service/Sales Assistant
Sainsbury's
Worthing
06.2023 - 07.2025
- Managed cash transactions accurately, including cash handling, processing payments, and maintaining a balanced cash drawer.
- Maintained store presentation by organizing displays, restocking shelves, and ensuring a clean and tidy shopping environment.
- Stayed aware of latest industry trends, tailoring sales tactics accordingly.
- Maintained high standards of professionalism whilst interacting with customers.
Front of House Team Leader & Assistant Manager Roles
Ten Cocktail Bar-Worthing, The Libertine, Worthing & The Broadwater
Worthing
06.2012 - 10.2022
- Managed shift operations effectively, ensuring all team members had on-shift support.
- Enforced adherence to Mystery Guest criteria.
- Oversaw stock ordering and inventory management to optimize restaurant operations.
- Conducted training sessions for new staff members, facilitating their integration into the team.
- Acted as a deputy for the Pub Management Team during their absence.
- Ensured compliance with licensing laws and other statutory regulations.
- Delivered exceptional customer service to ensure guest satisfaction.
- Implemented upselling techniques to enhance revenue.
Customer Service Apprentice
Open House Estate Agent
Worthing
01.2014 - 02.2015
- Coordinated appointment and home visit scheduling to enhance customer service efficiency.
- Processed and distributed invoices for services provided at customer properties.
- Maintained effective client communication via phone, email, and direct interactions.
- Managed and updated company website content to ensure accuracy and user engagement.
Education
NVQ - Customer Service
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Davison High School
Skills
- Organisation
- Purchasing and procurement procedures
- Workplace ethics knowledge
- Strategic planning capabilities
- Time management efficiency
- Self-Motivation
- Teamwork
- Documentation creation
- Professional diplomacy
- Process improvement understanding
- Data interpretation and presentation
- Time management proficiency
- Performance monitoring
- Productivity improvement
Accomplishments
- Reviewed and reorganized approach to invoicing and supplier management to achieve better efficiency and visibility of open orders
- Worked to refresh and enhance company reputation and profile with customers and suppliers
- Achieved collection of outstanding debtor invoices to improve cashflow
- Simplified quotation process to enhance customer experience
- Motivated others to deliver day to day operations as part of a team
- Improved customer satisfaction at local level by 10%
Affiliations
- Gym
- Running
- Reading
- Family time
References
References available upon request.
Timeline
Temporary Operations Administrator
RAW Plumbing & Drainage
07.2025 - 09.2025
Customer Service/Sales Assistant
Sainsbury's
06.2023 - 07.2025
Customer Service Apprentice
Open House Estate Agent
01.2014 - 02.2015
Front of House Team Leader & Assistant Manager Roles
Ten Cocktail Bar-Worthing, The Libertine, Worthing & The Broadwater
06.2012 - 10.2022
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Davison High School