Deeva Kumar
Summary
Store management professional with proven expertise in merchandise display design and visual merchandising. Proficient in employee management and leadership, optimizing team productivity through effective scheduling. Experienced in cash handling and operational excellence, focused on enhancing customer experience and achieving business goals.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Key holder
Clarks
Oxford Circus
05.2024 - 05.2025
- Assumed responsibility for cash handling and financial transactions.
- Balanced tills at the end of each shift for accurate accounting.
- Managed opening or closing procedures whilst adhering strictly to company policies.
- Executed daily operational tasks, improving overall store efficiency.
- Demonstrated excellent product knowledge to assist customers with purchases.
- Enhanced customer satisfaction through prompt and professional service.
Sales assistant
Bobbies Paris Shoe Store
Marylebone, City of Westminster
07.2022 - 03.2024
- Lead the training of new staff members to improve team efficiency
- Provided product knowledge to customers for informed purchases.
- Promoted loyalty schemes to customers, enhancing brand loyalty.
- Boosted store reputation with excellent customer service skills.
- Lead the training of new staff members to improve team efficiency.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
Education
A Levels
Newvic Sixth Form College
London 09.2020 - 06.2022
Skills
- Merchandise display designing
- Visual merchandising insight
- Cash handling acumen
- Employee management
- Store Management
- Sales performance evaluation
- Employee rota creation
- Motivational leadership
Timeline
Key holder
Clarks
05.2024 - 05.2025
Sales assistant
Bobbies Paris Shoe Store
07.2022 - 03.2024
A Levels
Newvic Sixth Form College
09.2020 - 06.2022
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<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG<ul><li>During my time as a Key Holder at UGG, I was entrusted with the responsibility of overseeing store operations and ensuring a positive customer experience</li><li>I managed key aspects of the retail environment, including opening and closing procedures, cash handling, and ensuring merchandise presentation standards were met</li><li>Additionally, I provided leadership support to the sales team and assisted in resolving customer inquiries and concerns</li><li>Oversaw opening and closing procedures, including cash management and security protocols</li><li>Provided leadership and guidance to the sales team, contributing to a positive and motivated work environment</li><li>Ensured merchandise presentation standards were consistently met to enhance the overall shopping experience</li><li>Resolved customer inquiries and concerns in a professional and efficient manner, resulting in high levels of customer satisfaction</li></ul> at UGG