Summary
Overview
Work history
Education
Skills
LANGUAGES
Certification
Timeline
Generic
Dipika Poudel

Dipika Poudel

London,ENG

Summary

Dedicated professional with a strong foundation in teamwork, leadership, and adaptability, complemented by extensive knowledge of hotel policies and fire safety protocols. Demonstrates unwavering work ethic and professionalism while respecting diversity in all environments. Committed to fostering collaborative efforts and ensuring operational excellence within dynamic settings.

Overview

2
2
years of professional experience
1
1
Certification

Work history

Room attendant

Frasers Hospitality
London, UNITED KINGDOM
04.2025 - Current

Clean and prepare guest rooms, ensuring adherence to company standards for guest satisfaction.

  • Change bed linen, replace towels, and replenish guest amenities.
  • Vacuumed, dusted, and sanitised bedrooms, bathrooms, and public areas to maintain welcoming environment.
  • Maintained high standards of cleanliness, hygiene, and presentation to enhance guest experience.
  • Report maintenance issues and lost property promptly.
  • Follow health and safety procedures at all times.
  • Outlined primary duties and expectations of role.

Waitress

The Horseshoe Inn
10.2024 - 02.2025
  • Friendly and efficient waitress with excellent customer service skills and strong ability to multitask in fast-paced environments. Experienced in taking orders, serving food and beverages, and ensuring customer satisfaction.
  • Improved customer satisfaction by providing efficient and friendly service.
  • Enhanced team productivity by training new waitstaff, leading to improved service delivery.
  • Streamlined restaurant operations by managing reservation system efficiently.
  • Maintained clean, organised dining area to enhance customer comfort.

Education

Business Management - Business Management

University of East London
London
09.2024 -

Skills

  • Knowledge in hospitality standards
  • Knowledge of hotel policies
  • Fire safety awareness
  • Practical
  • Team Work
  • Adaptable to shifts
  • Work Ethic
  • Leadership
  • Cultural awareness
  • Remains professional

LANGUAGES

HINDI - Good
Upper intermediate
ENGLISH - Fluent
Upper intermediate
NEPALESE - Fluent
Fluent

Certification

  • Quantitative Research Job Simulation
  • Legal foundations Job Simulation
  • Digital Transformation Job Simulation
  • Explore Human Resources Job Simulation
  • Introduction to Commercial Law Job Simulation

Timeline

Room attendant

Frasers Hospitality
04.2025 - Current

Waitress

The Horseshoe Inn
10.2024 - 02.2025

Business Management - Business Management

University of East London
09.2024 -
Dipika Poudel