Unisha Maharjan Basnet
Leicester
Summary
Hospitality professional with comprehensive knowledge of hotel policies and industry standards. Proven ability to deliver exceptional customer service with a strong focus on guest satisfaction. Flexible availability ensures smooth operations in fast-paced environments. Committed to enhancing guest experiences through expertise in hospitality.
Overview
2
2
years of professional experience
Work history
Room Attendant
Holiday Inn Hotel
Leicester, Leicestershire
06.2025 - Current
- Streamlined laundry processes, guaranteeing availability of fresh linen at all times.
- Prepared rooms with precision for incoming guests, showcasing exceptional attention to detail.
- Improved guest room ambience, contributing to a welcoming atmosphere.
- Upheld rigorous cleanliness protocols in hotel rooms to elevate overall guest satisfaction.
Food Production Operative
Sofina Foods
Leicester, Leicestershire
03.2025 - 05.2025
- Maintained accurate inventory records to optimise stock management.
- Conducted regular quality checks and adjustments to uphold product standards.
- Operated machinery to achieve daily production targets.
- Enhanced safety standards through strict compliance with regulations.
- Labelled and packaged items accurately to facilitate efficient distribution.
General Warehouse Operative
Unipart Logistics
Derby
01.2024 - 01.2025
- Enhanced warehouse operations by implementing efficient storage solutions.
- Optimised space utilisation by arranging goods using FIFO methodology.
- Assisted in organising physical inventories for improved stock visibility.
- Utilised pallet jacks and forklifts with strict attention to safety protocols.
- Prepared items for timely dispatch and safe transportation.
Education
GCSEs - Management
Pinnacle Academy
Kathmandu, NepalSkills
- Customer-Oriented service
- Adaptable to shifts
- Flexible availability
- Knowledge of hotel policies
- Knowledge in hospitality standards
- Guest-Focused attitude
- Customer Service
- Hospitality expertise
References
References available upon request.
Timeline
Room Attendant
Holiday Inn Hotel
06.2025 - Current
Food Production Operative
Sofina Foods
03.2025 - 05.2025
General Warehouse Operative
Unipart Logistics
01.2024 - 01.2025
GCSEs - Management
Pinnacle Academy
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