Ndeye khadidiatou Fall
Enfield ,City of London
Summary
Dedicated professional with expertise in hospitality standards and hotel policies, demonstrating exceptional punctuality and reliability. Skilled in customer service and communication, with a strong commitment to respecting diversity. Proficient in housekeeping and knowledgeable about cleaning products, aiming to enhance guest experiences through meticulous attention to detail.
Overview
2
2
years of professional experience
Work history
Room attendant
The Landmark London Hotel
London, Marylebone
07.2023 - Current
- Maintained cleanliness of hotel rooms to improve guest satisfaction.
- Ensured clear communication with housekeeping supervisor regarding any special requests or issues in rooms.
- Checked mini-bars daily, restocking as required for seamless guest experience.
- Vacuumed carpets and dusted surfaces routinely, maintained overall tidiness in hotel premises.
Education
GCSEs - English/ ICT
College of Haringey North East London
London 09/2023 -
Skills
- Punctuality and reliability
- Customer Service
- Communication
- Respects diversity
- Housekeeping
- Knowledge in hospitality standards
- Knowledge of cleaning products
- Knowledge of hotel policies
Languages
English
Upper intermediate
Wolof
Native
French
Fluent
Timeline
Room attendant
The Landmark London Hotel
07.2023 - Current
GCSEs - English/ ICT
College of Haringey North East London
09/2023 -
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