Debra Hadland
Leeds,West Yorkshire
Summary
I am an emphatic person with a passion to want to help and care for people to make their lives better and more manageable to live independently, my background is all in this area of work and along with extensive life experience i feel this is my true vocation.
I also have experience in working with young people with mental health which is very close to my heart.
I have completed extensive courses in my work as a support worker with young people in the care system.
My heart is committed to the people i support, i am a team player and also do lone working, i can adapt to either.
I have good interpersonal skills and i am keen and willing to learn new and develop new skills.
I am reliable and dependable and often seek new responsibilities within a wide range of employment areas. I have an active and dynamic approach to work and getting things done.
I am a fun and friendly person and very approachable. I am well organised and always plan ahead to make sure i manage my time well.
Overview
29
29
years of professional experience
3
3
years of post-secondary education
Work history
Support worker (Young people in care)
Vision Housing Ltd
Leeds, West Yorkshire
01.2021 - Current
- Maintained current understanding of developments in safeguarding, youth work, and professional social care.
- Encouraged service user engagement and participation.
- Developed strong rapport with young people on 1:1 and group basis.
- Organised activities for youth to exercise talents, display skills and increase potential.
- Rewarded acceptable and pro-conduct behaviour and helped youth gain self-control during difficult situations.
- Attended to needs during challenging situations by offering advice and compassion.
- Strengthened young people's ability to navigate risk and challenge.
- Maintained strict confidentiality at all times, adhering to relevant company policy.
- Built positive working relationships with colleagues, families and external organisations and professionals.
- Encouraged social participation by accompanying users to social activities and community events.
- Practised privacy and confidentiality to adhere to guidelines and protocols.
Cleaner
Maid to Clean
Leeds, West Yorkshire
11.2017 - 02.2019
- Dusted countertops, ceilings and furniture for pristine environment.
- Spot cleaned and sanitised high-touch areas.
- Emptied and cleaned trash cans following procedures.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Communicated well with team across multiple locations.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
- Cleaned and dried windows, mirrors and glass surfaces.
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Made beds and changed sheets and pillow cases to hotel standards.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Safely stored cleaning solutions, equipment and chemicals.
- Adhered to health and safety regulations to maintain safe environment for customers.
Senior support worker
Kirkstall Court Rehabilitation unit
Leeds, West Yorkshire
03.2013 - 08.2017
- Provided compassionate patient care and communication, upholding high standards of health, hygiene and dignity at all times.
- Adopted person-centred approach in all aspects of care-giving.
- Developed and implemented cohesive care plans for patients according to individual needs.
- Assisted patients with daily personal, hygiene and incontinence care.
- Empowered service users to remain as independent as possible and retain sense of identity.
- Provided patients with opportunities for social activities, maintaining well-rounded care offerings and enhancing mental wellbeing.
- Helped patients to take medication as prescribed by medical professionals.
- Supervised patients during outings and physical activities, promoting dignity and independence.
- Collaborated with multidisciplinary health teams to maximise opportunities for therapeutic care.
- Maintained safe, secure environments for service users, providing protection from possible harm or risk.
- Supported service users in daily routines and activities, encouraging progress in self care and rehabilitation.
Domestic abuse support worker
Behind Closed Doors
Leeds, West Yorkshire
10.2012 - 01.2013
- Facilitated services for victims with long-term support needs by providing referrals to external organisations.
- Conducted community outreach programmes to educate families on domestic violence perils.
- Maintained comprehensive case plans to measure victim progress towards support goals.
- Contacted victims by phone to provide up-to-date and relevant information.
Home health care assistant
Caremark Homecare
Leeds, West Yorkshire
05.2010 - 03.2012
- Supervised frequent activities such as medication and personal hygiene to provide safe living environment for patients.
- Aided clients with bedtime routines, washing and dressing.
- Managed and updated client records, ensuring accuracy for dependable health and wellbeing monitoring.
- Created positive relationships with clients through practical support and companionship, improving overall quality of life.
- Ensured clients were correctly taking prescribed medications, maintaining optimal health.
- Delivered toileting support for clients with mobility issues.
- Maintained hygienic living environments through regular cleaning.
- Assisted clients with daily household tasks including cleaning, laundry and food preparation.
- Maintained client dignity and respect throughout personal care support, including dressing, showering and toileting.
- Produced weekly patient progress reports, enabling appropriate reviews and amendments to care plans.
Junior secretary
Walker Morris Solicitors
Leeds, West Yorkshire
05.1995 - 11.1997
- Typed documents, updated websites and compiled information for meetings with exceptional speed.
- Received and placed telephone calls to clients and prospective clients.
- Greeted customers promptly and professionally, providing friendly, knowledgeable assistance.
- Addressed inquiries and responded via email or telephone follow-up.
- Welcomed arriving visitors and directed to appropriate meeting rooms.
- Checked stationery supplies and ordered low-stock items quickly to meet demand.
Education
NVQ Level 2 - Beauty Therapy
Thomas Danby College
Leeds 09.2001 - 07.2002
NVQ Level 3 - Advanced Health & Social Care
Kirkstall Court
Leeds 03.2015 - 03.2016
GCSEs - English,Maths,Science,Geography,I.T,French,Religious Studies.
John Smeaton Academy
Leeds 09.1993 - 06.1994
Skills
- Self-motivated
- Compassionate care
- Care plan management
- Patient care
- Disability/Addiction support
- Patient safeguarding
- Safeguarding knowledge
- Personal hygiene assistance
- Mental health support
- Medication administration
- Activities of Daily Living
- Patient-centred care
- Empathetic approach
Timeline
Support worker (Young people in care)
Vision Housing Ltd
01.2021 - Current
Cleaner
Maid to Clean
11.2017 - 02.2019
NVQ Level 3 - Advanced Health & Social Care
Kirkstall Court
03.2015 - 03.2016
Senior support worker
Kirkstall Court Rehabilitation unit
03.2013 - 08.2017
Domestic abuse support worker
Behind Closed Doors
10.2012 - 01.2013
Home health care assistant
Caremark Homecare
05.2010 - 03.2012
NVQ Level 2 - Beauty Therapy
Thomas Danby College
09.2001 - 07.2002
Junior secretary
Walker Morris Solicitors
05.1995 - 11.1997
GCSEs - English,Maths,Science,Geography,I.T,French,Religious Studies.
John Smeaton Academy
09.1993 - 06.1994
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