DEBORAH WARNER
FARNHAM,SURREY
Summary
Dedicated professional with expertise in customer service and bar management, adept at handling cash and credit transactions, stock control, and ensuring compliance with health and safety regulations. Demonstrates proficiency in drink preparation, customer interaction, and maintaining bar cleanliness. Known for organisational skills, reliability, and a thorough understanding of pub laws. Committed to enhancing customer experiences through effective communication and problem-solving with diverse clientele.
Overview
26
26
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
BAR TEAM MEMBER
FARNHAM TOWN FOOTBALL CLUB
FARNHAM, SURREY
2023.10 - Current
- Handled cash transactions accurately, maintaining financial integrity at all times.
- Ensured adherence to licensing regulations and legal requirements whilst serving alcohol.
- Supported colleagues during peak hours reducing waiting time for customers.
- Managed multiple orders simultaneously for faster service delivery.
- Developed rapport with guests by providing friendly and engaging conversation during their visits.
- Worked in a fast-paced setting to meet all service demands.
- Enhanced customer satisfaction with prompt and courteous service.
- Mixed, garnished and served alcoholic beverages to customers' specifications, ensuring complete satisfaction.
BAR MANAGER
WRECCLESHAM SPORTS & SOCIAL CLUB
FARNHAM, SURREY
2015.02 - 2025.06
- Managed Sports & Social Club under a committee run members social club.
- Inventory control and ordering of drinks and snacks
- Banking of weekly takings
- Liasing with bookkeeper for monthly activity and turnover
- Arranging Club activities, monthly meat draws, seasonal draws.
- Arranging kids activities, parties, Easter, Christmas and New Year.
- Laundry duties for washing football club kits
- Cleaning duty rotas
- Meeting with council for general upkeep of the club and surrouding areas.
CARE ASSISTANT
Ashton Manor Nursing Home
Farnham, Surrey
2006.01 - 2012.09
- Helped with personal care tasks, promoting hygiene and cleanliness amongst patients.
- Delivered excellent customer service by addressing concerns of patients' families.
- Aid in mobility exercises which resulted in improved physical strength among elderly residents.
- Monitored vital signs of patients for early detection of health complications.
School cleaner
Wettons Cleaning Contracts
Farnham, Surrey
2000.01 - 2012.07
- General school cleaning at St Peters CofE School, Wrecclesham
- Cleaning of classrooms, toilets and offices
- Carried out deep cleaning tasks during holidays to ensure readiness before new term commencement.
- Abided by health and safety regulations, ensured safer environment for all pupils and staff members.
- Ensured cleanliness by regularly sweeping and mopping school corridors.
- Managed waste properly to promote environmental sustainability.
- Safely stored cleaning solutions, equipment and chemicals.
Education
WEYDON SCHOOL
Farnham, Surrey 1988.09 - 1992.06
Skills
- Customer Service
- Cash and credit transactions
- Stock control
- Health and Safety regulations
- Drink preparation
- Customer interaction
- Bar cleaning and maintenance
- Organised and reliable
- Till balancing
- Pub laws understanding
- Handling difficult customers
- Interacting with diverse clients
- Maintaining bar cleanliness
Affiliations
- Working, Walking, Socialising with friends, watching football, watching films, Reading
Certification
NVQ 2 Care Assistant
Food Safety Level 2
References
References available upon request.
Timeline
BAR TEAM MEMBER
FARNHAM TOWN FOOTBALL CLUB
2023.10 - Current
BAR MANAGER
WRECCLESHAM SPORTS & SOCIAL CLUB
2015.02 - 2025.06
CARE ASSISTANT
Ashton Manor Nursing Home
2006.01 - 2012.09
School cleaner
Wettons Cleaning Contracts
2000.01 - 2012.07
WEYDON SCHOOL
1988.09 - 1992.06