Dawn Graves
Rochester,Kent
Summary
Detail-oriented professional specialising in invoice processing and account reconciliation. Strong background in administration and customer service, ensuring accuracy in all tasks. Recognised for reliability and efficiency, enhancing operational workflows and client interactions. Committed to utilising analytical skills and administrative expertise to drive organisational success.
Overview
20
20
years of professional experience
Work history
Receptionist and Accounts Admin
Sekisui Diagnostics UK Limited
Maidstone, Kent
2019.02 - 2026.03
- Directed visitors and clients to appropriate staff, ensuring efficient service delivery.
- Demonstrated strong multitasking skills by managing multiple responsibilities while maintaining high work quality.
- Resolved invoice queries promptly, fostering positive relationships with vendors.
- Coordinated with departments to speed up invoice approvals, supporting timely payments.
- Assisted with month-end procedures to ensure timely reporting.
- Improved accuracy in data entry by rigorous attention to detail.
- Administered mail distribution process, ensuring each department received its correspondence in a timely manner.
- Coordinated with procurement department for purchase order matching and variance investigation.
Administrative manager
Encon Insulation Ltd
Aylesford, Kent
2006.03 - 2017.09
- Led and managed administrative staff to maintain smooth daily operations.
- Delegated tasks effectively among staff to alleviate workload pressures.
- Organised financial and operational data to help with yearly budgeting and planning.
- Managed procurement of office supplies to prevent stock shortages and minimise wastage.
- Organised company documents to enhance accessibility and ensure compliance.
- Handled customer queries promptly improving overall customer satisfaction.
Education
Diploma - Typing, Bookkeeping, Word Processing, Payroll & Office Skills
Sight & Sound College
London 2001.04 -
GCSEs - English, Maths, History & Law
Carshalton High School for Girls
LondonSkills
- Invoice raising and processing
- Account reconciliation
- Financial reporting
- Administration
- Visitor management
- Customer Service
- Attention to Detail
- Organised and reliable
- Positive outlook
References
References available upon request.
Timeline
Receptionist and Accounts Admin
Sekisui Diagnostics UK Limited
2019.02 - 2026.03
Administrative manager
Encon Insulation Ltd
2006.03 - 2017.09
Diploma - Typing, Bookkeeping, Word Processing, Payroll & Office Skills
Sight & Sound College
2001.04 -
GCSEs - English, Maths, History & Law
Carshalton High School for Girls