Summary
Overview
Work history
Education
Skills
Affiliations
References
Timeline
Generic

Dawn Burden-Mur

Wirral,Merseyside

Summary

Dedicated professional with a strong focus on outstanding customer service and a proven track record of reliability and punctuality. Noted for excellent written and verbal communication skills, a positive attitude and a consistently well-groomed, professional appearance. Highly collaborative and supportive, with a proactive approach to all tasks and an awareness of culture and diversity. Committed to fostering respectful interactions with customers and colleagues alike, whilst bringing warmth, kindness and resilience to every aspect of the working environment.

Overview

41
41
years of professional experience

Work history

General Practice Nurse

Eastham Group Practice
47 Bridle Road, Bromborough, Wirral, Merseyside, CH62 6EE
08.2020 - 11.2024

Customer Service Leader & Cabin Crew

British Airways Plc
Inflight Customer Experience, Waterside, Harmondsworth, UB7 0BG
09.1990 - 04.2020

Cabin Crew

Britannia Airways
Manchester Airport, Greater Manchester
05.1990 - 09.1990

Registered Nurse

Rose Brae Nursing Home
Spital Road, Bebington, Wirral, Merseyside
12.1988 - 05.1990

Registered Nurse - Operating Department

Hillingdon Hospitals NHS Foundation Trust
Rickmansworth Road, Northwood, Middlesex, HA6 2RN
09.1986 - 04.1988

Student Nurse

Mid-Staffordshire School of Nursing
Weston Road, Stafford, Staffordshire, ST16 3SA
11.1983 - 08.1986

Education

Certificate of Higher Education - General Nursing

Return to Nursing Practice
University of Chester
/2019 -

Bachelor of Science (Hons) - Health & Social Care

The Open University
/2005 -

Diploma of Higher Education - Registered General Nursing Level 1

University of Liverpool
/2000 - /2001

Registered General Nursing Level 2

Mid-Staffordshire School of Nursing
/1983 - /1986

Skills

  • Punctual
  • Reliable
  • Excellent communicator
  • Well groomed, professional appearance
  • Positive attitude
  • Kind, caring & respectful
  • Hardworking & resilient
  • Supportive
  • Collaborative
  • Proactive
  • Culture & diversity aware
  • Strong customer service focus

Affiliations

  • Cold water swimming
  • Yoga
  • Health & nutrition
  • Musical theatre
  • Live music

References

References available upon request.

Timeline

General Practice Nurse

Eastham Group Practice
08.2020 - 11.2024

Customer Service Leader & Cabin Crew

British Airways Plc
09.1990 - 04.2020

Cabin Crew

Britannia Airways
05.1990 - 09.1990

Registered Nurse

Rose Brae Nursing Home
12.1988 - 05.1990

Registered Nurse - Operating Department

Hillingdon Hospitals NHS Foundation Trust
09.1986 - 04.1988

Student Nurse

Mid-Staffordshire School of Nursing
11.1983 - 08.1986

Certificate of Higher Education - General Nursing

Return to Nursing Practice
/2019 -

Bachelor of Science (Hons) - Health & Social Care

The Open University
/2005 -

Diploma of Higher Education - Registered General Nursing Level 1

University of Liverpool
/2000 - /2001

Registered General Nursing Level 2

Mid-Staffordshire School of Nursing
/1983 - /1986
Dawn Burden-Mur