David Stevens
Sydenham ,City of London
Summary
Resourceful enthusiastic professional and excellent communicator with superb organisational and managerial skills and proven problem solver. Skilled at improving processes and staff development leading to high performing teams. Very proficient at working under pressure, adapting to new situations and challenges and considerable experience at successfully leading teams.
Overview
32
32
years of professional experience
Work history
Care Co-Ordinator Support
Herne Hill GP
Herne Hill, London
04.2024 - Current
- Provide a welcoming and professional first point of contact, whether in person, telephone or email;
- Support the Total Triage processes with Clinicians and Patients;
- Assist the Admin Team when required including medical records, prescriptions, EMIS tasks and the NHS App;
- Support recall programmes and Patient engagement activities including long-term condition reviews, screening programmes and immunisation and vaccination programmes;
Project Officer-Teenage Health Checks
NHS South East London Integrated Care Board
Herne Hill Group Pracrice, London
05.2025 - 08.2025
- Project : Teen Health Checks- Stage 1: Scoping and Analysis of Models;
- Preliminary research of topic to gain a general understanding of the subject matter;
- Development and agreement of objectives, deliverables and inclusions and exclusions; generation of basic questionnaire to encourage engagement among Stakeholders and detailed questionnaire for interview of Stakeholders;
- Identification of stakeholders by borough and service provision; contacted via email;
- Forty seven questionnaires returned and thirty plus interviews undertaken with Stakeholders with representation across boroughs and service provision;
- Preliminary analysis of questionnaires (comparative by Borough and theme) and evidence - presented to Project Manager;
Locum Administrator
Old Diary Health Centre
London
02.2023 - 06.2023
- General admin duties
- Working through recall lists, scanning correspondence on to Documen and assisting with Patient queries.
Covid Clinic Manager (part Time)
Old Dairy Health Centre
London, London
09.2021 - 06.2022
- Supervised day-to-day activities of a team of vaccinators and volunteers by establishing goals, objectives and standards of performance within regulatory guidelines.
- Monitored duties assigned to personnel to promote high levels of patient care and job efficiency.
- Communicated with patients with compassion while keeping medical information private.
Administrative and Retail Sales Assistant
Primark
Bromley, Kent
02.2015 - 08.2020
- Provided comprehensive administrative and clerical support, including dealing with emails, organising files creating spreadsheets and imaging documents.
- Managed office inventories, restocking supplies and placing purchase orders to maintain adequate stock levels.
Senior Associate Chancery Division
Royal Courts of Justice,
London, London
02.2005 - 01.2012
- Lead role in the development and implementation of staffing, IT and work processes for the new £700m Rolls Building Project - court complex in central London.
- Responsible for the day-to-day running of the Associates office, leading a team of 18 Associates-efficient and successful delivery of line management responsibilities including KPI's, customer service and quality assurance, work allocation, staff appraisals and development, recruitment, attendance and disciplinary processes and change management.
- Successfully undertaken operational and technical project work in support of quality improvement, operational efficiency, changes in policy and legislation and cost reduction programmes.
- Key role within the Departments management structure including policy development, strategy and decision making.
- Supervised development and maintenance of IT systems.
- Professional and effective analysis and resolution of complex legal enquiries on behalf of the judiciary and management.
Deputy Court Manager and Associate Chancery Div
Royal Courts of Justice
London, London
11.1994 - 01.2005
- Facilitated smooth operations, developing and maintaining the day-to-day running of the Chancery Division, staffing of 50 plus.
- Key role in building relationships with internal and external customers including judiciary, legal profession and regulatory bodies.
- Successfully undertaken extensive change and project management in response to changes in policy, legislation and work practices.
- Full range of line management responsibilities.
Education
Master of Arts - Public Policy (with Merit)
Kings College University London
London01-2014
Master of Arts - International Security Studies
The University of Birmingham
Birmingham07-1994
Bachelor of Arts - History and Politics 2:1
The University of Nottingham
Nottingham07-1992
Skills
- Communication skills
- Teamwork
- Administration
- Problem solving
- Project Management
- Critical thinking skills
- Flexibility
References
Ms Karla Lettman,
Care Co-Ordinator Supervisor,
Herne Hill Group Practice,
74 Herne Hill,
London SE24 9QP
email: karla.lettman@nhs.net
Dr Stephanie Lamb,
The Well Centre,
74 Herne Hill,
London SE24 9QP
email : stephanielamb@nhs.net
Timeline
Project Officer-Teenage Health Checks
NHS South East London Integrated Care Board
05.2025 - 08.2025
Care Co-Ordinator Support
Herne Hill GP
04.2024 - Current
Locum Administrator
Old Diary Health Centre
02.2023 - 06.2023
Covid Clinic Manager (part Time)
Old Dairy Health Centre
09.2021 - 06.2022
Administrative and Retail Sales Assistant
Primark
02.2015 - 08.2020
Senior Associate Chancery Division
Royal Courts of Justice,
02.2005 - 01.2012
Deputy Court Manager and Associate Chancery Div
Royal Courts of Justice
11.1994 - 01.2005
Master of Arts - Public Policy (with Merit)
Kings College University London
Master of Arts - International Security Studies
The University of Birmingham
Bachelor of Arts - History and Politics 2:1
The University of Nottingham