David Kempster
Wrexham
Summary
I am a dedicated professional with a strong commitment to maintaining confidentiality and perserving dignity in every aspect of my work. I communicate efficiently and thrive in collaborative environments. I have experience in assembly line operations, where I focus on ensuring timely production by managing multiple tasks and calibrating equipment efficiently. My expertise includes using tools, operating machinery and keeping accurate inventory records. I am also skilled in stock control and route planning, always aiming to improve and grow in my career by delivering operational excellence. With a solid background in manufacturing and process optimization, I work to enhance production efficiency, to uphold quality standards and troubleshoot to minimize downtime.
Overview
11
11
years of professional experience
5
5
years of post-secondary education
Work history
Home carer
Mark Ward
Mold, Flintshire
01.2022 - Current
- Managed efficient household tasks such as grocery shopping, laundry and cleaning to maintain hygiene standards.
- Delivered physiotherapy exercises, promoting improved mobility in patients with physical disabilities.
- Maintained strict levels of confidentiality regarding personal information and medical records; adhering strictly to data protection regulations.
- Improved patient nutrition through careful meal preparation in line with dietary requirements.
- Administered medication as prescribed to manage health conditions effectively.
- Provided overnight care when required; ensuring peace of mind for both client and relatives.
- Built strong relationships with clients, enhancing their emotional wellbeing.
- Documented daily care plans accurately, ensuring continuity of care between shifts and team members.
Delivery supervisor
Edwards Diary
Chirk, Wrexham
01.2021 - 01.2022
- Trained new staff for enhanced performance and quicker deliveries.
- Upheld company standards by ensuring adherence to policies and procedures amongst team members.
- Optimised routes using advanced logistics software, resulting in faster deliveries and fuel efficiency.
- Created effective contingency plans, minimising delays due to unforeseen circumstances.
- Coordinated with warehouse teams to ensure seamless dispatch process.
- Maintained detailed records of all deliveries, ensuring transparency and accountability.
- Ensured timely deliveries with meticulous route planning.
- Consistently met demanding schedules by coordinating effectively among various stakeholders involved in the delivery chain.
- Liaised with other departments for smooth operations and mutual support during peak periods.
- Managed unexpected situations professionally, maintaining customer satisfaction despite challenges faced during delivery process.
Customer service representative
Co-op Food
Rhosllanerchrugog, Wrexham
01.2018 - 01.2021
- Enhanced communication channels through regular updates on company policies and promotions.
- Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
- Processed orders promptly ensuring a positive shopping experience for customers.
- Developed strong relationships with customers fostering brand loyalty and repeat business.
- Trained new hires for improved productivity and efficiency on the job floor.
- Assisted customers in making informed decisions by providing detailed product information.
Manufacturing operator
CeramTec
Johnstown, Wrexham, Wrexham
09.2016 - 01.2018
- Enhanced safety procedures with thorough site inspections, risk assessments, and equipment testing.
- Ensured product quality by implementing rigorous checks at each manufacturing stage.
- Followed detailed assembly instructions to meet exact specifications for each product run.
- Reduced machine downtime for increased production efficiency through regular maintenance and timely troubleshooting.
- Operated heavy machinery, adhering to all health and safety guidelines.
- Conducted routine checks on machinery, identifying potential issues before they escalated into problems.
- Liaised closely with quality control teams to ensure high standards were consistently met or exceeded.
- Maintained a clean working environment, promoting worker safety and productivity.
Manufacturing operator
Ifor Williams Trailers
Corwen, Denbighshire
02.2016 - 09.2016
- Conducted routine checks on machinery, identifying potential issues before they escalated into problems.
- Soldered small components into place, creating durable connections.
- Improved appearance or durability of metal components by applying specific treatments.
- Operated hydraulic machines to bind materials and create durable joints.
- Organised workstation for maximum work performance and minimum errors.
- Identified materials on-site to avoid mixing up components.
- Reported any accidents, incidents or near misses occurring in workplace during shift.
- Made necessary adjustments on production equipment based on production requirements.
- Moved or rearranged stock manually or with aid of special equipment.
- Streamlined assembly processes to improve production speed and reduce errors.
Customer service representative
Co-op Food
Johnstown, Wrexham, Wrexham
08.2014 - 02.2015
- Processed orders promptly ensuring a positive shopping experience for customers.
- Mitigated conflicts by providing timely and effective solutions to disputes raised by customers.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
- Performed administrative duties contributing towards smooth store operations.
- Advised customers on availability, pricing and location of products.
Education
GCSEs -
Ysgol Ruabon
Wrexham 09.1998 - 07.2003
Skills
- Confidentiality maintenance
- Dignity preservation
- Progress note keeping
- Driver's license
- Collaborative working
- Assembly line experience
- Timely production output
- Efficient communication
- Tool usage proficiency
- Effective multitasking
- Equipment calibration
- Machinery operation
- Line start-up checks
- Inventory control understanding
- Decisive judgement
- Record keeping accuracy
- Route planning
- Stock control
References
References available upon request.
Timeline
Home carer
Mark Ward
01.2022 - Current
Delivery supervisor
Edwards Diary
01.2021 - 01.2022
Customer service representative
Co-op Food
01.2018 - 01.2021
Manufacturing operator
CeramTec
09.2016 - 01.2018
Manufacturing operator
Ifor Williams Trailers
02.2016 - 09.2016
Customer service representative
Co-op Food
08.2014 - 02.2015
GCSEs -
Ysgol Ruabon
09.1998 - 07.2003
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