Gareth Miles
Lincoln,Lincolnshire
Summary
Accomplished professional with a diverse skill set in household management, healthcare negotiation, and confidentiality maintenance. Demonstrates expertise in disability advocacy, housekeeping and care, and mobility assistance. Proficient in operating systems, server hardware, and risk assessment, with a strong background in hardware repair and upgrades. Skilled in technical troubleshooting, mobile support services, software installation and setup, showcasing technology adaptability. Experienced in PC and laptop assembly with a focus on customer service excellence. Adept at merchandise organisation, retail sales analysis, and promotional display design. Committed to leveraging skills for impactful contributions in technology support or retail environments.
Overview
26
26
years of professional experience
15
15
years of post-secondary education
Work history
Home carer
Universal Credit
Lincoln, Lincolnshire
02.2021 - 07.2025
- Enhanced patient nutrition through meticulous meal preparation aligned with dietary requirements.
- Maintained strict confidentiality of personal information and medical records in compliance with data protection regulations.
- Fostered patient independence by teaching self-care skills while preserving dignity.
- Delivered direct personal care, ensuring client comfort during bathing and dressing activities.
- Conducted comprehensive risk assessments within homes to minimise potential hazards for clients.
Repair technician
Fone Doctor
Lincoln, Lincolnshire
04.2016 - 03.2017
- Demonstrated excellent customer service skills to resolve complaints effectively.
- Diagnosed faulty equipment by testing components and electrical systems.
- Demonstrated ability to troubleshoot failures in high-pressure situations.
- Installed hardware and software systems for optimal operational efficiency.
- Performed price checks for customers with accuracy ensuring trust and credibility.
- Handled returns or exchanges professionally maintaining high level of customer satisfaction.
- Managed inventory levels effectively to minimise out-of-stock situations.
- Operated till accurately to ensure smooth checkout process.
- Handled customer complaints in a professional manner, resolving issues promptly.
- Received deliveries and stocked goods on shelves efficiently for easy accessibility.
Bar staff member
Al's Bar
Morecambe, Lancashire
03.2008 - 08.2009
- Adhered strictly to health and safety regulations, ensuring compliance throughout operations.
- Liaised with kitchen staff to facilitate seamless service delivery.
- Rotated stock regularly, minimising waste from expired products.
- Increased footfall through engaging promotional strategies.
- Completed end-of-day cleaning duties, preparing bar for next day's trade.
- Managed bar inventory to optimise operational efficiency.
- Maintained high hygiene standards by cleaning and sanitising bar area.
- Checked identification rigorously to uphold legal compliance.
Assistant auto mechanic
Allenby Commercials
Lincoln, Lincolnshire
09.1999 - 06.2007
- Handled customer queries, providing accurate information about services.
- Utilised specialised tools to identify and rectify faults, optimising vehicle performance.
- Achieved proficiency in latest diagnostic equipment through continuous training.
- Managed spare parts inventory, ensuring availability for urgent repairs.
- Conducted detailed vehicle inspections to ensure customer safety.
- Monitored industry trends to stay informed on emerging technologies.
- Maintained a clean workspace to enhance workflow and productivity.
- Assisted master mechanic with complex repairs, gaining practical experience.
Education
GCSEs - Maths
Lincoln Castle Academy
Lincoln, Lincolnshire 09.1999 - 08.2004
GCSEs - English
Lincoln Castle Academy
Lincoln, Lincolnshire 09.1999 - 08.2004
GCSEs - Science
Lincoln Castle Academy
Lincoln, Lincolnshire 09.1999 - 08.2004
Skills
- Household management
- Healthcare negotiation
- Confidentiality maintenance
- Disability advocacy
- Housekeeping and care
- Mobility assistance
- Operating systems expertise
- Server hardware knowledge
- Risk assessment skills
- Hardware repair and upgrades
- Technical troubleshooting
- Mobile support services
- Software installation and setup
- Technology adaptability
- PC and laptop assembly
- Customer focus and service
- Merchandise organization
- Retail sales analysis
- Promotional display design
Affiliations
- PC Building/Gaming
- Biking or walking long distance
- Listening to music
- Keeping up to date on the latest DC movie/series
- building models like Gundams and Lego cars
- Building Mechanical Keyboard
- Playing Board games and classic card games like Solitaire
References
References available upon request.
Timeline
Home carer
Universal Credit
02.2021 - 07.2025
Repair technician
Fone Doctor
04.2016 - 03.2017
Bar staff member
Al's Bar
03.2008 - 08.2009
Assistant auto mechanic
Allenby Commercials
09.1999 - 06.2007
GCSEs - Maths
Lincoln Castle Academy
09.1999 - 08.2004
GCSEs - English
Lincoln Castle Academy
09.1999 - 08.2004
GCSEs - Science
Lincoln Castle Academy
09.1999 - 08.2004
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