DAVID KAWOOYA
London,Middlesex
Summary
Organised and adaptable person with strong communication, persuasion and multitasking abilities. Delivers high levels of product and service sales through knowledgeable and consistent customer advice. Proactive in prospecting for new customers and addressing customer requirements. Dependable Charity Shop Volunteer offering outstanding service through helpful, effective communication. Brings can-do attitude to accurately and efficiently prepare donations for sales. Strives for continued customer and management satisfaction.
Overview
16
16
years of professional experience
Work History
Volunteer sales assistant
British Heart Foundation
London
05.2024 - Current
- Processed, labelled and displayed donations quickly to maximise sales opportunities.
- Steamed and presented garments in line with fashion trends.
- Used exceptional communication and relationship-building skills to effectively liaise with colleagues, management and service users.
Care support worker
Yarrow Housing
London, Middlesex
06.2008 - 03.2024
- Assisted in all aspects of personal hygiene, prioritising patient dignity, privacy and independence.
- Assisted in all aspects of personal care while encouraging independence and activity appropriate to individual ability.
- Helped service users to gain ability to function independently in society.
Education
Bachelor of Arts -
Makerere University Kampala
Kampala Diploma of Higher Education - Information and communication technology
Fivee Ltd
London 12.2022
Diploma of Higher Education - Health and Social Care
Highfield Awarding body for compliance
London 04.2017
High National Certificate - Business
West London College
London 06.2005
Skills
- Customer Service
- Customer relations
- Product expertise
- IT proficient
- Communication
- Call recording
- Flexible
- Personable telephone manner
- Email writing
- Stock counting
Timeline
Volunteer sales assistant
British Heart Foundation
05.2024 - Current
Care support worker
Yarrow Housing
06.2008 - 03.2024
Bachelor of Arts -
Makerere University Kampala
Diploma of Higher Education - Information and communication technology
Fivee Ltd
Diploma of Higher Education - Health and Social Care
Highfield Awarding body for compliance
High National Certificate - Business
West London College
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