Sarah Mitchell
London
Summary
Recent English Language and Literature graduate seeking to launch career with companies offering professional development opportunities. Confident communicator with experience in front desk duties, computer-based admin, and assisting customers. Demonstrated reliability and professionalism in office conduct whilst quickly learning new skills to enhance productivity. Core competencies include data entry proficiency, customer service excellence, strategic prioritisation, and problem solving abilities.
Overview
7
7
years of professional experience
Work history
Volunteer Sales Assistant
Saint Francis Hospice
Dagenham
03.2018 - 03.2020
- Created attractive displays of merchandise and assisted with inventory management.
- Enhanced customer experience with warm, friendly interactions and addressed their queries.
- Guided customers in finding specific products and recommended products based on customers' needs.
- Provided product knowledge to customers resulting in informed purchasing decisions.
Research Project Assistant (Micro-Internship)
English Faculty, University of Oxford
Oxford
06.2024 - 06.2024
- Contributed to a faculty-led research project focused on historical European political documents.
- Conducted extensive research into early modern Spanish reception of the excommunication of Henry VIII.
- Demonstrated a passion for language by considering varying English translations of historical Spanish texts.
- Independently prepared detailed reports summarising research findings, showing good organisational and time management skills.
Library Student Assistant/Desk Clerk
Corpus Christi College
Oxford
06.2024 - Current
- Worked with a team to tag the entire library corpus, helping to switch to an RFID tag system.
- Extensive experience in handling old, rare, and damaged books
- Managed the front desk and performed computer-based admin, handled in-person inquiries, and assisted students in locating resources.
- Exhibited reliable and professional office conduct whilst quickly learning and applying new skills to tasks.
- Facilitated a book weeding project; withdrawing books from the collection, inputting detailed information into a Microsoft Excel document, and preparing them for sale.
Education
Bachelor of Arts - English Language and Literature
University of Oxford
/2022 - /2025
A-Levels - English Literature (A*), English Language (A), and History (A)
Robert Clack Comprehensive
/2020 - /2022
Skills
- Data entry proficiency
- IT/Microsoft skills
- Strategic prioritisation
- Customer service
- Astute problem solving
- Excellent communication skills
Timeline
Research Project Assistant (Micro-Internship)
English Faculty, University of Oxford
06.2024 - 06.2024
Library Student Assistant/Desk Clerk
Corpus Christi College
06.2024 - Current
Volunteer Sales Assistant
Saint Francis Hospice
03.2018 - 03.2020
Bachelor of Arts - English Language and Literature
University of Oxford
/2022 - /2025
A-Levels - English Literature (A*), English Language (A), and History (A)
Robert Clack Comprehensive
/2020 - /2022
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