David Garner
Manchester,Greater Manchester
Summary
Highly skilled professional with expertise in account management, contract negotiation, and customer relationship building. Demonstrates exceptional market knowledge, benchmarking capabilities, and target-driven strategies to achieve business objectives. Proficient in delivering compelling presentations to diverse audiences and providing accurate sales forecast reports. Recognised for customer service excellence and decision-making abilities, with a strong focus on fostering client satisfaction and driving organisational success.
Overview
17
17
years of professional experience
7
7
years of post-secondary education
Work History
Key Account Manager (eCommerce and Retail)
Villeroy & Boch Group
314 The Business Design Centre, London
04.2022 - Current
- Deep channel and partner understanding, developed thorough research and consistent customer engagement.
- Strengthened key customer relationships by developing tailored account strategies.
- Provided first-class customer services, from onboarding to daily account management.
- Developed multi-level contacts within key accounts to enhance communication channels.
- Managed complex sales cycles for maximized business growth, reporting over 25% TO increase in each year since 2022.
- Negotiated buying conditions and sales contracts to secure substantial growth opportunities.
Regional Sales Manager (Retail)
Villeroy & Boch Group
314 The Business Design Centre, London
01.2017 - 04.2022
- Expert account manager who can develop sales opportunities with excellent growth potential.
- Conducted regular customer meetings, ensuring clear communication of company products and services.
- Formalised detailed product presentations, convincing potential customers of all benefits and value of products and services offered by the company.
- Boosted brand visibility by planning and executing company sales strategies.
- Analysed market trends and competitor activities for strategic planning purposes.
Area Sales Manager (Retail)
Ideal Bathrooms
1 Arnold Place, Bletchley, Milton Keynes
05.2011 - 12.2016
- Spent 3.5 years managing the key North West territory achieving set KPIs and goals through comprehensive strategic planning.
- Spent 2 years managing the largest territory within the business - North and West London + Home Counties achieving expediential growth whilst forging key customer relationships.
- Analysed sales reports of 20+ brands to identify trends and update strategies to move the business forward.
- Became the most accomplished sales manager within the business in terms of display drives, turnover and margin.
- Grew London sales territory by almost 75% in 2 years to circa £14m through dedication and self motivation.
- Winning 2 significant awards - '2013 Employee of the Year' and '2014 Sales Person of the Year'
Management Trainee (City Plumbing Supplies)
Travis Perkins Plc
Ryehill House, East Riding of Yorkshire
09.2008 - 04.2011
- Successfully completed the Management Trainee Scheme, working in 7 branches over 3 years, in several departments to gain a full understanding of the business.
- Achieved a HND Level 5 in Business Management as part of the Scheme.
- Worked closely with mentors to enhance leadership and managerial skills.
- Drafted documents and reports for management review.
Education
GCSEs - 4 A's, 3 B's and 3 C's (inc. Maths, IT and Business)
The Swinton High School
Salford 09.1998 - 06.2003
A-Levels - A - Business, B - Accounting, C - Sociology and C - General Studies
Pendleton Sixth Form College
Salford 09.2003 - 07.2005
Skills
- Presentation proficiency
- Superb market knowledge
- Profound benchmarking
- Excellent Account Management techniques
- Target Driven
- Customer service excellence
- Highly motivated
- Contract negotiation
- Customer relationship building
- Competent at providing sales forecast reports
- Decision making
Affiliations
- Sports Enthusiast - Golf, Skiing, Football, Cricket and Rugby
- Live Music Events
- Personal Wellbeing
- Travelling
Timeline
Key Account Manager (eCommerce and Retail)
Villeroy & Boch Group
04.2022 - Current
Regional Sales Manager (Retail)
Villeroy & Boch Group
01.2017 - 04.2022
Area Sales Manager (Retail)
Ideal Bathrooms
05.2011 - 12.2016
Management Trainee (City Plumbing Supplies)
Travis Perkins Plc
09.2008 - 04.2011
A-Levels - A - Business, B - Accounting, C - Sociology and C - General Studies
Pendleton Sixth Form College
09.2003 - 07.2005
GCSEs - 4 A's, 3 B's and 3 C's (inc. Maths, IT and Business)
The Swinton High School
09.1998 - 06.2003
Similar Profiles
Jennifer AnzekJennifer Anzek
Customer Service Specialist at Villeroy & BochCustomer Service Specialist at Villeroy & Boch
Nolan Du Mesnil Du BuissonNolan Du Mesnil Du Buisson
Conseiller, vendeur polyvalent at Villeroy & BochConseiller, vendeur polyvalent at Villeroy & Boch
Mariam TartarashviliMariam Tartarashvili
Store Manager at Villeroy & BochStore Manager at Villeroy & Boch