Dashneet Kaur
Chesterfield
Summary
Results-driven professional with a focus on customer service excellence and technical expertise. Skilled in business development, staff management, and scheduling, with a commitment to health and safety compliance. Aims to propel organizational success through strategic initiatives and strong leadership capabilities.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
Work history
Supervisor
Chick
Nottingham
2024.10 - Current
- Managed daily operations to increase productivity.
- Resolved customer complaints promptly, resulting in increased customer satisfaction rates.
- Oversaw inventory management to avoid any shortage or excess stock issues.
- Delegated tasks appropriately, achieved balanced workload among team members.
- Ensured smooth operations with regular maintenance checks.
Shift leader
Little Caesars
Nottingham
2025.05 - 2025.10
- Ensured compliance with health and safety regulations at all times during shifts, minimising incidence rates significantly.
- Conducted regular equipment checks for optimal performance.
- Liaised with management regularly, ensuring alignment of shift goals with overall business objectives.
- Reconciled cash drawers and prepared bank deposits.
- Attended to customer needs promptly, leading shop teams by example.
Team member
Papa John's Pizza
Nottingham
2023.09 - 2024.05
- Delivered orders promptly, ensuring high levels of customer satisfaction.
- Displayed teamwork skills to improve overall productivity.
- Remained flexible to cover shifts and work overtime as required.
- Collaborated closely with management on promotion strategies, boosting store visibility.
Assistant manager
Superdry
India
2022.01 - 2022.08
- Monitored sales performance regularly adjusting strategies as required.
- Streamlined store operations with efficient scheduling.
- Coordinated with management on operational issues providing solutions for better efficiency.
- Assisted in recruitment process to build an effective workforce.
- Provided excellent customer service leading to repeat business and customer loyalty.
- Managed cash registers accurately reducing discrepancies at end of day reconciliation.
Education
Master of Science - Biotechnology
Nottingham Trent University
Nottingham 2023.09 - 2025.03
Skills
- Customer services excellence
- Technical proficiency
- Leadership competence
- Business development
- Staff management
- Staff scheduling
- Understanding of Store KPI'S
Timeline
Shift leader
Little Caesars
2025.05 - 2025.10
Supervisor
Chick
2024.10 - Current
Team member
Papa John's Pizza
2023.09 - 2024.05
Master of Science - Biotechnology
Nottingham Trent University
2023.09 - 2025.03
Assistant manager
Superdry
2022.01 - 2022.08