Darren Massey

• Identified new business opportunities to increase revenue.
• Conducted regular inspections and servicing of a small fleet of vans to uphold safety and performance standards.
• Oversaw recruitment and integration of new personnel to enhance team capabilities.
  Facilitated performance reviews and development plans to drive employee growth.
  Cultivated a supportive workplace culture to improve staff retention and satisfaction.
• Conduct grooming services during staff absence to ensure continuity of care and customer satisfaction.
• Facilitated customer booking enquiries and staff calendar management to enhance service delivery and operational efficiency.

• Utilised social media platforms for effective brand promotion and customer engagement within this Clothing Printing Business.
• Built strong client relationships, led to repeat business and referrals.
• Identified new business opportunities to increase revenue.
• Managed daily operations to ensure smooth running of the business.
• Spearheaded marketing campaigns for brand awareness.
• Sourcing and marketing new lines to grow revenue.
• Hiring and Managing staff.
• Source, maintain and train staff regarding all equipment on site.

During these 18 years I have held many job roles in several industries.

I started in the Food industry working in factories in the Technical dept which were responsible for Food Safety, Quality and Legality. I thoroughly enjoyed my time in this industry having climbed the ranks over a ten year period and peaking at becoming Factory Manager for a factory supplying M&S Venison with over 100 employees and 25 direct reports at managerial levels.

Throughout this journey my interest in business and sales sent me on a new journey in Business development to further broaden my horizons. I spent the next 8 years in Sales, Business Development and Managerial roles. My responsibilities during this time included managing events, marketing activities, branding, managing a sales team at national level, growing sales revenue, P&L management and business forecasting. I mainly held senior management roles during this time including managing the national sales force for Philip Morris Limited (Global Tobacco Company that own Marlboro).