Magdalena Szymanska Linowiecka
Kendal
Summary
Accomplished professional with extensive expertise in customer service, business administration, and financial management. Demonstrates a strong focus on customer relations and regulatory compliance, ensuring seamless business operations. Proficient in payroll software, bookkeeping, and logistics management, with a proven track record in employee development and motivational leadership. Adept at managing finances and invoicing, generating payroll reports, and handling year-end processing
Overview
17
17
years of professional experience
5
5
years of post-secondary education
Work history
Business owner
Waterside cafe
Kendal, Cumbria
12.2014 - 04.2025
- Ensured compliance with regulatory standards for safe and ethical trading practices,.
- Devised budget plans, ensured financial stability of the business.
- Utilized social media platforms for effective brand promotion and customer engagement.
- Collaborated with sales team, achieved robust sales growth year on year.
- Resolved complex business problems by utilising analytical skills,.
- Conducted market research to stay abreast of industry trends and competitors' strategies.
- Managed daily operations to ensure smooth running of the business.
- Fostered a positive work environment, increased employee morale and job satisfaction.
- Negotiated contracts with suppliers, resulted in cost savings.
- Coordinated staff training for improved productivity and customer service.
- Oversaw budget management to keep to financial targets.
- Directed administration and optimization of financial operations, payroll and accounting processes.
- Adapted swiftly to changing market conditions, maintained competitiveness in challenging situations.
Restaurant manager
Artisan at Booths
Kendal, Cumbria
12.2007 - 07.2014
- Maintained high standards of cleanliness within the restaurant premises, upheld reputation of establishment.
- Liaised effectively with all departments, ensured seamless operation flow from kitchen to tables.
- Implemented new menus, improved dining experience.
- Ensured compliance to health and safety regulations for safe dining environment.
- Streamlined staff rotas to optimise efficiency.
- Enhanced customer satisfaction by addressing and resolving complaints promptly.
- Managed daily operations for smooth restaurant functioning.
- Trained new team members, enhanced service quality.
- Collaborated with kitchen staff to ensure timely delivery of orders, reduced customer waiting time.
Education
Master of Business Administration - Economics and management
Koszalin University of Technology
Poland 09.2000 - 05.2005
Skills
- Customer focus
- Business regulatory compliance
- Customer Service
- Customer relations
- Business administration
- Business development
- Employee management
- Bookkeeping
- Financial management
- Logistics management
- Payroll software proficiency
- Business operations
- Motivational leadership
- Employee development
- Finances and invoicing
- Customer relationship management
- Payment processing experience
- P45 and p60 handling
- Payroll reports generation
- Year-End processing
- Payslip generation
Affiliations
- Gardening
Languages
Polish
Native
English
Native
German
Elementary
Timeline
Business owner
Waterside cafe
12.2014 - 04.2025
Restaurant manager
Artisan at Booths
12.2007 - 07.2014
Master of Business Administration - Economics and management
Koszalin University of Technology
09.2000 - 05.2005