Driven individual passionate about issues in social policy. Proficient in completing written tasks, including research opportunities. Experience interacting with the public in a professional manner and displaying problem-solving skills.
Overview
4
4
years of professional experience
4
4
years of post-secondary education
Work History
Sales assistant
Toytown
Newtownards, Ards and North Down
12.2021 - Current
Interacting with vulnerable groups, such as children and those with learning disabilities, with consideration and understanding.
Responding to customer queries with confidence, thereby establishing trust and building rapport.
Operate registers accurately, while processing and handling financial transactions.
Placement student
Youth Action NI
Belfast, Antrim
05.2024 - 07.2025
Compiled research on the disadvantages facing rural young people.
Helped to organised fundraiser events for charity anniversary
Enthusiastically integrated with the workplace culture, building relationships and maintaining connections after the placement period ended
Education
A-Levels -
Regent House Grammar School
Newtownards
09.2021 - 06.2023
Bachelor of Science - Health and Social Care Policy
Ulster University
Belfast
08.2022 - 05.2025
Skills
Level 1 2 Makaton
Completing research relevant to social policy matters (qualitative quantitative)
Effective written and verbal communication
Critical analysis
Problem Resolution
Complaint handling
Stress management
Customer Service
Timeline
Placement student
Youth Action NI
05.2024 - 07.2025
Bachelor of Science - Health and Social Care Policy