Summary
Overview
Work history
Education
Skills
Languages
References
Timeline
Generic

Daria Ciubotaru

Par,Cornwall

Summary

Dynamic and results-driven professional with a strong foundation in sales techniques and social media advertising. Demonstrates exceptional skills in multilingual communication and project management and has a proven track record in meeting sales goals. Adept at concept pitching and research, with outstanding organisation and time management abilities.

Overview

5
5
years of professional experience

Work history

Sales advisor

EE
Truro, Cornwall
09.2023 - Current
  • Suggested suitable products to customers, enhancing overall shopping experience.
  • Coordinated special events to promote new product lines effectively.
  • Educated customers on warranties and return policies, ensuring transparency.
  • Resolved customer complaints swiftly, preserving company reputation.
  • Provided comprehensive after-sales support to maximise customer satisfaction.
  • Implemented promotional strategies to increase product visibility in store.
  • Maintained clean and organised retail environment, improving customer engagement.
  • Boosted sales through effective negotiation and persuasion techniques.

Online tutor

Preply
Remote
05.2022 - 12.2023
  • Incorporated vocabulary exercises into daily lessons to strengthen language skills.
  • Adapted teaching style to meet unique needs of each learner, enhancing comprehension levels.
  • Utilised digital platforms to deliver accessible educational content for all students.
  • Created tailored individual learning plans for each student to address specific requirements.

Retail and Admissions Assistant

Eden Project
St Austell, Cornwall
09.2022 - 06.2023
  • Enhanced store appearance through effective stock replenishment assistance.
  • Delivered exceptional customer service by addressing queries and providing product information.
  • Managed returns and exchanges in accordance with company policies, strengthening customer loyalty.
  • Operated cash register efficiently to minimise checkout queues during busy periods.
  • Provided coverage during peak hours to optimise customer flow management.
  • Served as primary contact for inquiries regarding admission policies and procedures.
  • Handled confidential visitor data in full compliance with privacy regulations.

Customer assistant

Tesco
St Austell, Cornwall
01.2021 - 03.2022
  • Upheld company policies whilst interacting with customers to maintain brand reputation.
  • Stocked shelves regularly for easy access to products by customers.
  • Maintained clean, organised workspace for efficient operation of checkout area.
  • Operated till systems smoothly, streamlining check-out process for customers.
  • Dealt effectively with customer complaints, resolving issues professionally and amicably.
  • Handled cash transactions accurately, enhancing trust between business and clientele.

Education

Postgraduate Diploma - Film and Television

Falmouth University
Falmouth
09/2023 - 08/2024

Bachelor of Arts - Film

Falmouth University
Falmouth
09/2019 - 07/2023

Baccalaureate - Social Studies

ITA Wegman High School
Bucharest, Romania
09/2015 - 06/2019

Skills

  • Meeting sales goals
  • Sales techniques
  • Social media advertising
  • Multilingual communication
  • Microsoft Office Suite
  • Project management techniques
  • Content distribution strategies
  • Graphic design
  • Outstanding organisation and time management
  • Content development
  • Instagram marketing
  • Strong leadership
  • Concept pitching and research

Languages

English
Proficient (C2)
Romanian
Proficient (C2)

References

References available upon request.

Timeline

Sales advisor

EE
09.2023 - Current

Retail and Admissions Assistant

Eden Project
09.2022 - 06.2023

Online tutor

Preply
05.2022 - 12.2023

Customer assistant

Tesco
01.2021 - 03.2022

Postgraduate Diploma - Film and Television

Falmouth University
09/2023 - 08/2024

Bachelor of Arts - Film

Falmouth University
09/2019 - 07/2023

Baccalaureate - Social Studies

ITA Wegman High School
09/2015 - 06/2019
Daria Ciubotaru