Danny Mahmoud

Took over Nottingham City Centre branch from January, ensuring smooth transition.

During first few weeks ,we focused ,strived and monitored the profitability,strength of the team, performance and guest NPS

Achieved Q2bonus target by consistently delivering against business KPIs including GP,labour and off trade.

Increased ASPH by 78p by training and coaching tillers.

maintained strong operational standard,reduce staff turnover by multi skilling.

• Mentored senior staff to develop leadership skills and enhance team effectiveness.

• Sales improved by 9% through the established relationships with local businesses, and fast, efficient guest service.
• Achieved a 93% NSF pass rate and a 5-star rating from EHO.
• KPI improved and maintained the drink per head, side orders, and ASPH.
• Managed food and labour waste by smart scheduling and stopped the over-ordering.
• Staff meetings and team training took place on a regular basis to monitor the performance.
• Managed financial budgets, forecasting, and reporting, Delivering +6.2% conversion on BPFC
• Led a team of 50+ employees, fostering a culture of teamwork, professionalism, and continuous improvement.

• Implemented effective strategies to increase profitability, improve customer satisfaction, and enhance overall performance by 9%.
• Additionally, developed and maintained strong relationships with vendors, suppliers and staff to ensure seamless operations.
• Reduced food and labour costs by 5.2%, combining optimising inventory management and staff scheduling.
• Successfully led a team and oversaw daily operations to ensure smooth, efficient restaurant functioning.

• was responsible for managing all aspects of the restaurant, including staff supervision, inventory management, and customer service.
• I successfully implemented strategies to increase revenue and improve operational efficiency.
• Managing a site that was awarded the 5-star achievement award for two consecutive years, based on mystery dinner, financial audit, H&S audit, EHO visit, and L4L sales PBFC.
• Leading a site that was recognised as a Centre of Excellence, where I trained nine managers.
• Increasing the customer base by 15% through effective marketing strategies.
• Implemented a cash management system that significantly reduced the chances of cash discrepancies.
• Supporting staff to ensure customer satisfaction, and adherence to protocols for food preparation and cleanliness.
• Developing and implementing business plans, assessing competition, and preparing budgets and financial plans.
• Creating and implementing core marketing strategies to attract new customers to the restaurant.