Danny Hunter
Duffus,Moray
Summary
Experienced in customer service and teamwork, demonstrating strong multitasking abilities and efficient work habits. Skilled in cash register operations and upselling techniques, maintaining a positive demeanour in high-pressure situations. Dedicated to upholding food safety standards and safe handling practices, with a focus on effective communication to improve customer satisfaction. Seeking to progress in the hospitality sector by applying collaborative skills and patience to enhance service delivery.
Overview
4
4
years of professional experience
4052
4052
years of post-secondary education
Work history
Barista
Kula Coffee Hut, Duffus Castle
Duffus, Moray
09.2024 - 09.2025
- Maintained cleanliness, organisation, and a welcoming atmosphere.
- Performed all opening and closing duties fully and accurately to maintain cleanliness of café equipment.
- Gained confidence in working independently and managing customer needs during busy periods.
- Provided exceptional customer service by greeting patrons and taking orders efficiently.
- Operated coffee machines and equipment ensuring compliance with health and safety regulations.
- Handled cash register transactions accurately whilst ensuring a smooth checkout process.
Customer Assistant
Local Post Office
Duffus, Moray
01.2022 - 09.2025
- Assisted customers in processing transactions and addressing inquiries effectively.
- Managed stock levels and organised merchandise displays to enhance customer experience.
- Handled incoming and outgoing mail, ensuring proper sorting and distribution.
- Collaborated with colleagues to resolve customer issues and improve service delivery.
- Managed high-pressure situations with ease, ensuring customer satisfaction during peak hours.
- Operated till systems smoothly, streamlining check-out process for customers.
Server
Stew & Drew's Ice Cream Shop
Hopeman, Moray
02.2023 - 11.2024
- Served ice creams, milkshakes, and snacks, often working shifts alone.
- Provided exceptional customer service by promptly attending to customer needs and inquiries.
- Maintained cleanliness and organisation of serving areas to ensure a welcoming environment.
- Collaborated with team members to efficiently manage busy periods and maintain workflow.
- Demonstrated knowledge of menu items and provided recommendations to enhance customer experience.
- Handled cash transactions and processed payments accurately to ensure smooth checkout.
- Engaged with customers to create a friendly atmosphere and encourage repeat visits.
- Followed health and safety regulations to ensure compliance and customer safety at all times.
Education
Certificated - Work-Based Skills: Automotive at SCQF Level 4, Applications of Mathematics – National 5, Chemistry – National 5
Lossiemouth High School
LossiemouthCertificated - English – National 5, Mathematics – National 5, Physical Education – National 5, Physics – National 5, Automotive Skills – National 4
Certificated - Scots Language Award – SCQF Level 4, Scottish Studies Award – SCQF Level 4
Certificated - English – New Higher, Physical Education – New Higher, Physics – New Higher, Practical Cookery – National 5
Lossiemouth High School
Lossiemouth, MoraySkills
- Multitasking proficiency
- Efficient work pace
- Cash register proficiency
- Food safety regulations
- Adaptive communication style
- Basic computer literacy
- Positive attitude under pressure
- Patience and tolerance
- Customer Service
- Teamwork and collaboration
- Product upselling
- Safe food handling
Affiliations
- I am a committed and active individual who enjoys maintaining a healthy lifestyle by attending the gym multiple times per week. I also play football for Lossiemouth U18s Youth Development Team, training regularly and competing in matches, which has helped me develop teamwork, discipline, and resilience.
Timeline
Barista
Kula Coffee Hut, Duffus Castle
09.2024 - 09.2025
Server
Stew & Drew's Ice Cream Shop
02.2023 - 11.2024
Customer Assistant
Local Post Office
01.2022 - 09.2025
Certificated - English – National 5, Mathematics – National 5, Physical Education – National 5, Physics – National 5, Automotive Skills – National 4
Certificated - Scots Language Award – SCQF Level 4, Scottish Studies Award – SCQF Level 4
Certificated - Work-Based Skills: Automotive at SCQF Level 4, Applications of Mathematics – National 5, Chemistry – National 5
Lossiemouth High School
Certificated - English – New Higher, Physical Education – New Higher, Physics – New Higher, Practical Cookery – National 5
Lossiemouth High School
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