Summary
Overview
Work History
Education
Skills
Voluteneering
Personal Development
Timeline
Generic

Fung Quoc Duong

Summary

Dynamic professional with diverse experience in retail, finance, and business analysis. As a Retail Assistant at Primark, I honed my communication and customer service skills. My internship at Citi Bank provided hands-on experience in financial modeling and market research, enhancing my analytical abilities. At British Petroleum, I refined my analytical and presentation skills to convey complex information effectively. Additionally, my mentorship at the Bank of England helped develop my professional competencies and expand my network. I am eager to apply my skills in a finance or operations role to drive business growth and support strategic decision-making.

Overview

7
7
years of professional experience
8
8
years of post-secondary education

Work History

Retail Assistant

Primark
London
03.2023 - Current

Key Responsibilities:

  • Enhancing customer communication, ensuring utmost satisfaction and fostering positive interactions.
  • Managing inventory for streamlined store operations.
  • Ensuring visual merchandising standards with regular display updates.
  • Boosting sales by 10% through suggestive selling techniques.
  • Handling transactions, and maintaining accurate till records.

Kitchen porter

Sushi Daily
London
07.2022 - 10.2022

Key Responsibilities:

  • Working under pressure during peak times without compromising on the quality of work delivered.
  • Maintaining high standards of cleanliness by washing kitchen equipment and utensils.
  • Supported overall restaurant operations through effective teamwork with other staff members.
  • Achieving high levels of organisation with sorting and storing deliveries.

Intern

Citi Bank
07.2019 - 08.2019

Key Responsibilities:

  • Developing proficiency in key technical and financial skills vital for success in the banking industry, including Excel proficiency, financial modelling
  • Gaining experience in client management market research in a banking environment.
  • Conducted in-depth market research to understand consumer behaviour.
  • Increasing team productivity by taking diligent meeting minutes.
  • Developing proficiency in various software applications with rigorous training sessions.

Mentee

Bank of England
09.2018 - 08.2019

Key Responsibilities:

  • Enhancing my professional skills, including communication, teamwork, and time management, through workshops, training sessions, and practical assignments
  • Expanding my professional network, providing valuable insights and potential opportunities for internships and future employment through networking events.
  • Developing economic models by analysing and interpreting data.
  • Presenting findings to non-technical audiences for clarity and ease of understanding.
  • Conducting research for enhanced understanding of financial markets.

Retail Assistant

Boots
09.2017 - 08.2018

Key Responsibilities:

  • Delivering excellent customer service by answering queries and providing product information.
  • Ensuring visual merchandising standards with regular display updates.
  • Boosting sales through suggestive selling techniques.
  • Supporting team members for improved operational efficiency.

Education

BSc Hons in Economics with Econometrics - Economics

Goldsmith College (University of London)
London
10.2020 - 05.2023

A-Levels - Economics

George Green's School
London
09.2018 - 05.2020

A-Levels - Biology

George Green's School
London
09.2018 - 05.2020

A-Levels - Mathematics

George Green's School
London
09.2018 - 05.2020

Skills

  • Sales techniques
  • Financial Analysis and Reporting
  • Microsoft Office Proficiency
  • Effective Communication
  • Client Relationship Management
  • Project Management

Voluteneering

Volunteer, St. Andrews Wharf Youth Club July 2016 – July 2017

  • Managed and operated a local tuck shop to raise funds for the youth club’s upgrades.
  • Developed leadership and organizational skills through daily operations, cash management, and inventory control.
  • Increased funds and supported key improvement projects for the club.

Personal Development

Online Courses:

  • Introduction to UK Financial Regulation & Professional Integrity Course Level 4 - Certified Institute for Further Accreditation (2023 - Present)
  • Intro to Microsoft Excel – Coursera (2023)
  • Econometrics Program– Goldsmiths University Course (2022-2023)

Timeline

Retail Assistant

Primark
03.2023 - Current

Kitchen porter

Sushi Daily
07.2022 - 10.2022

BSc Hons in Economics with Econometrics - Economics

Goldsmith College (University of London)
10.2020 - 05.2023

Intern

Citi Bank
07.2019 - 08.2019

A-Levels - Economics

George Green's School
09.2018 - 05.2020

A-Levels - Biology

George Green's School
09.2018 - 05.2020

A-Levels - Mathematics

George Green's School
09.2018 - 05.2020

Mentee

Bank of England
09.2018 - 08.2019

Retail Assistant

Boots
09.2017 - 08.2018
Fung Quoc Duong