Danielle Musiak
Woodville,Derbyshire
Summary
I am a confident individual with excellent organisation and interpersonal skills. I work quickly and accurately to maintain a smooth Customer Service experience for all. I am handy in Computer Skills.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work history
Passenger Service Agent
Jet2.com
Manchester
2018.12 - 2019.02
- Managed ticket counter operations diligently for streamlined processes.
- Ensured timely departure of flights by managing pre-boarding activities efficiently.
- Facilitated smooth baggage handling for improved passenger convenience.
- Coordinated with flight crew to ensure seamless provision of in-flight services.
Customer assistant
Sainsbury's
Southampton
2016.12 - 2017.04
- Provided excellent customer service to ensure repeat business.
- Upheld company policies whilst interacting with customers to maintain brand reputation.
- Worked well on the checkouts and gained a good reputation with Customers.
- Helped colleagues re stock shelves.
Education
GCSEs - English
Buxton Community School
Buxton, Derbyshire 2010.09 - 2011.05
GCSEs - BTEC Science
Buxton Community School
Buxton, Derbyshire 2010.09 - 2011.05
Diploma of Higher Education - Level 2 Travel and Tourism
Buxton and Leek College
Leek, Staffordshire 2012.09 - 2013.06
Skills
- Travel document verification
- Aircraft boarding procedures
- Efficient organisation
- Customer satisfaction orientation
- Public announcements delivery
- Flight check-in
- Check-in procedures
- Sales expertise
- Cash management
- Good Time Management
- Good Listening
- Work well in a Team
- Enjoy talking with Customers
Languages
English
Fluent
Affiliations
I have a few Hobbies that include watching and taking pictures/videos of Commercial and Cargo Aircraft. I enjoy going to different places with my young Son and family. My other Hobbies include Photography mainly Black and White Photography.
References
References available upon request.
Timeline
Passenger Service Agent
Jet2.com
2018.12 - 2019.02
Customer assistant
Sainsbury's
2016.12 - 2017.04
Diploma of Higher Education - Level 2 Travel and Tourism
Buxton and Leek College
2012.09 - 2013.06
GCSEs - English
Buxton Community School
2010.09 - 2011.05
GCSEs - BTEC Science
Buxton Community School
2010.09 - 2011.05