Danielle Humphries

• I would take appointments, completing diagnostic tests and data collection from the customers to send off for analysis. Completed venepuncture on each customer while adhering to policies and procedures.
• Provided customer service while utilising computer systems to promote and sell additional testing that meets health needs.
• Ensured equipment was up to date and clean to comply with health and safety standards.
• Stocking up my car and prepping for the day ahead, ensuring i have sufficient stock to complete my appointments. I would arrive at my venue and set up my kit ensuring i follow the company procedures and standards.
• Managed stock orders to maintain inventory levels and organised storage of stock at home.
• communicating to the team and team manager about my day-to-day appointments and clinics.

• cared for patients with dementia, autism, learning disabilities, addiction recovery, and mental health issues, including specialised training in seizure management for autism.
• performed venepuncture, cannulation, and ECGs, adapting daily tasks to meet the specific requirements of each role. Complete complete observations and general care of patients.
• Documented patient results and maintained accurate records in compliance with health regulations.
• completed hospital shifts across various health sector settings to support patient care and operational needs.

• Ensured residents received exceptional care by adhering to established standards and protocols.
• Assisted residents with personal hygiene, including washing and dressing, to maintain their dignity and comfort.
• Led team and trained staff to ensure adherence to standards and understanding of company policies.
• Collaborated with nursing staff to address concerns related to residents and team members.
• Engaged with family members to reassure them about residents' safety and well-being.

Conducted blood collection after completing phlebotomy training, ensuring accurate and safe procedures.

Trained in phlebotomy with Southern Trust and completed practical experience at Craigavon Area Hospital.

• delivering high standards of care to a resident within their own home setting
• assisted with personal care, including washing and dressing, to promote resident dignity and comfort
• administration of medication
• cooked and prepared nutritious meals for residents
• collaborated with community nurses to ensure effective skin care management for residents
• communicated promptly with office supervisors regarding client needs

Managed day-to-day operations of the store, ensuring smooth functioning

• Assisted in management and acted as manager, overseeing various roles and duties
• Attended and led meetings to discuss store operations and strategies
• Created staff rotas for scheduling shifts
• submit and complete staff payrolls
• monthly appraisals for staff
• launch sales and monitor company kpis
• Processed and reconciled banking of daily takings
• merchandise orders, which then lead to merchandise placement and window displays
• Conducted annual stocktakes to assess inventory, which were completed annually
• opening and closing of shifts

In this job i was assistant manager and then manager

• Oversaw day-to-day operations of the store to ensure smooth functioning
• Created staff rotas to ensure adequate coverage during shifts
• managed payroll submissions for all staff
• launch sales and monitor kpis
• Facilitated monthly team meetings to discuss store performance
• performed monthly appraisals to evaluate staff performance and development
• Conducted banking of daily takings to secure revenue
• conducted stocktakes after hours to maintain inventory accuracy
• merchandise orders and restock orders
• Designed attractive window displays to enhance store visibility
• opening and closing shifts