- Romanian (Native)
- English (Fluent)
- French (Diploma of French Language - B2)
- Spanish (Intermediate)
- Italian (Basic)
Daniela Chirita
Summary
Knowledgeable account management professional with experience in developing client communications, sales strategy and contract negotiation. Cultivates long-term relationships and delivers high levels of customer service to achieve revenue targets.
Overview
7
7
years of professional experience
Work history
Account manager
The Property Perspective
Altrincham, Wales
2024.12 - Current
- Managed multiple property portfolios, maintaining a high level of organisation.
- Assisted clients to navigate the complex process of buying and selling properties.
- Monitored local and national real estate market activity for informed discussions on current trends,.
- Developed marketing strategies for various properties, increasing visibility and interest from potential buyers.
- Collaborated closely with mortgage advisors to provide comprehensive financial advice to clients,.
- Supported first-time homebuyers through the purchasing process, offering reassurance and guidance at every step.
- Communicated regularly with solicitors to ensure smooth transactions during the conveyancing process.
- Evaluated market trends to advise clients on pricing strategies that resulted in successful sales.
- Achieved seamless contract exchanges through meticulous attention to detail.
- Expedited property sales by effectively liaising with solicitors, estate agents, and buyers.
Restaurant Manager
Millie and Sid's
Tywyn, Wales
2024.03 - 2024.11
- Preparing and reviewing sales reports to analyse trends and ensure financial benefit for the company
- Ensuring smooth operations within specified budget by planning staff requirements and scheduling rotas
- Reducing operational cost by monitoring stock levels and placing orders appropriately
Team Leader
Trefeddian Hotel
Aberdovey, Wales
2023.01 - 2024.03
- Successfully analysed and implemented money-saving solutions to reduce overall costs and achieve profitability
- Improved overall team productivity and customer satisfaction by training and supervising new staff members
- Achieved staff retention by implementing effective training programs and focusing on career development
- Created an ideal team environment by maintaining a positive and professional attitude in high-pressure situations
Team Leader
Chapter Restaurant Edgbaston
2021.12 - 2023.06
- Improved team performance and productivity by implementing effective strategies for staff training and guidance
- Delivered superior experience within private functions organised for the company's founder and premium members
- Served as intermediary between the team and management to communicate updates, concerns and suggestions
Sales Advisor
Bershka
, Romania
2021.05 - 2021.11
- Demonstrated a high attention to detail to handle sales transactions including cash and credit card payments
- Enhanced sales revenue by spotting opportunities and recommending additional products to customers
- Ensured high level of customer service standards using excellent planning, coordination and interpersonal skills
Personal Assistant
Touch Media Constanta
, Romania
2020.03 - 2021.05
- Managed a huge volume of data to organise diary and schedule meetings & activities of the company executives
- Organised physical and digital documents, managed data files and ensured easy retrieval when necessary
- Demonstrated documentation abilities in drafting memos and preparing presentations for meetings
Waitress
Café Bravo Ltd.
2019.08 - 2020.03
Amazon Warehouse Associate
PMP Recruitment
2018.12 - 2019.03
Education
Diploma of Higher Education - Criminology & Psychology
Coventry University
01/2018 - 01/2021
International Baccalaureate Diploma -
Mihai Eminescu National College
Romania 01/2014 - 01/2018
A Levels -
Mihai Eminescu National College
Constanta, Romania 01/2014 - 01/2018
Skills
- Microsoft office suite proficiency
- Estate agency regulation compliance
- Sales coordination
- Mortgage understanding
- CRM software operation
- Pipeline Management
- Customer service experience
- Property marketing
- Conveyancing support
- Target setting and tracking
- Multilingual
- Due diligence conducting
- Promotion and upselling techniques
- Financial reporting
- Operations management
LINGUISTIC SKILLS
INTERESTS
- Reading
- Writing Critical Reviews of Books
- Hiking
- Swimming
- Exploring different cultures and new languages
Timeline
Account manager
The Property Perspective
2024.12 - Current
Restaurant Manager
Millie and Sid's
2024.03 - 2024.11
Team Leader
Trefeddian Hotel
2023.01 - 2024.03
Team Leader
Chapter Restaurant Edgbaston
2021.12 - 2023.06
Sales Advisor
Bershka
2021.05 - 2021.11
Personal Assistant
Touch Media Constanta
2020.03 - 2021.05
Waitress
Café Bravo Ltd.
2019.08 - 2020.03
Amazon Warehouse Associate
PMP Recruitment
2018.12 - 2019.03
Diploma of Higher Education - Criminology & Psychology
Coventry University
01/2018 - 01/2021
International Baccalaureate Diploma -
Mihai Eminescu National College
01/2014 - 01/2018
A Levels -
Mihai Eminescu National College
01/2014 - 01/2018